Marcus Diaz
Oceanside,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
General Manager
Fat Joe's
01.2018 - Current
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Formulated policies and procedures to streamline operations.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Developed and implemented strategies to increase sales and profitability.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Developed and maintained relationships with customers and suppliers through account development.
- Filling in for all positions when needed included dual role as bartender, bar manager and everything related.
General Manager/Owner/Operator
Mission Ave Bar And Grill
02.2014 - 06.2017
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Prepared bank deposits and handled business sales, returns and transaction reports.
Skills
- Labor Cost Controls
- Employee Scheduling
- Total Quality Management
- Economic Analysis
- Problem Resolution
Additional Information
Im very knowledgeable and experienced in all aspects of the hospitality industry and willing to work any position needed. I wold also say i'm very loyal honest and commited to any task given.
Timeline
General Manager
Fat Joe's
01.2018 - Current
General Manager/Owner/Operator
Mission Ave Bar And Grill
02.2014 - 06.2017
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