MARCUS GARDNER

• Transportation Industry CLASS A Regional/Local Driver September 2021 - Current
• Oversaw freight delivery operations to 8 different oil field site locations via Neoflo tankers necessary for oil drilling activities.
• Ensured timely loading of Neoflo and Barley freight product from various Rail yard locations to ensure timely delivery to customers.
• Executed timely deliveries of barley freight to multiple breweries in Colorado and New Mexico using pneumatic tank trailers.
• Managed regional/local route operations to ensure timely deliveries and compliance with safety protocols.
• Executed comprehensive vehicle inspections and performed routine maintenance to ensure optimal operational efficiency.
• Facilitated collaboration with dispatch teams through company logistics software to enhance load assignment efficiency, tracking data analytics, and route planning accuracy.
• Oversaw accurate management of shipment documentation to ensure both Federal and State regulatory compliance.

• Hauled and delivered pneumatic tank dry bulk loads to various customer all over Colorado and surrounding areas
• Inspected truck for defects and safe operating condition before, during and after trips.
• Determined safest and quickest routes for delivery using effective planning and organizational skills.
• Communicated with dispatchers and other office personal to handle two-way updates and adjust daily schedules.

• Delivered freight of various kinds to customers in CO, NM, KS, WY, SD, IA, ID, and UT.
• Inspected truck for defects and safe operating condition before, during and after trips.
• Determined safest and quickest routes for delivery using effective planning and organizational skills.
• Communicated with dispatchers and other office personal to handle two-way updates and adjust daily schedules.

• Partnered with Transforce to gain initial industry experience, supporting career advancement in transportation.
• Facilitated timely beverage deliveries to customers, including Bubbles Liquor World and Daveco Liquors, ensuring customer satisfaction.

• Led initiatives to enhance B2B sales strategies, focusing on optimizing customer processes for financing and leasing of commercial equipment necessary for their unique business needs. Managed relationships with niche accounts across restaurant, construction, and heavy truck industries.
• Developed and maintained strategic relationships with key national accounts, enhancing customer satisfaction.
• Collaborated with cross-functional teams to create tailored solutions for diverse client needs.
• Analyzed market trends to identify growth opportunities and drive revenue initiatives.
• Led contract negotiations, ensuring favorable terms and compliance with company policies.
• Utilized CRM systems to track account performance and streamline communication processes.
• Provided training and mentorship to junior account managers, fostering professional development within the team.
• Implemented account management strategies, improving retention rates among top-tier clients.
• Built strong relationships with key decision-makers at the executive level within national accounts organizations.
• Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
• Expanded national account portfolio through strategic prospecting and effective sales presentations.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Conducted 100 to 400 sales calls daily. Assisted in closing warm leads from previous AT&T customers promptly. Organized company CRM to enhance workflow for appointments and follow-ups. Maintained a detailed log of leads and sales in collaboration with the sales management team.