Dynamic team leader with experience in customer service and inventory management. Skilled in problem-solving and time management, ensuring efficient operations and high-quality service. Eager to leverage expertise in a fast-paced environment.
Overview
8
8
years of professional experience
Work History
Server
Olive Garden
Missouri City
04.2023 - Current
Delivered exceptional customer service, contributing to positive dining experiences.
Oversaw table assignments to optimize guest flow and service efficiency.
Collaborated with kitchen staff to coordinate food preparation and delivery.
Guided new servers on restaurant policies and customer service standards.
Maintained cleanliness and organization of dining area during service hours.
Processed payments accurately using point-of-sale systems.
Produce Team Leader
HEB Grocery Store
Missouri City
02.2022 - 03.2023
Developed training program for new employees on produce handling and safety procedures to ensure compliance and reduce errors.
Managed inventory levels to ensure freshness and quality of products.
Facilitated daily team meetings to align production goals and prioritize tasks, enhancing team communication.
Oversaw staff during peak hours to optimize workflow and maintain service quality.
Maintained cleanliness of the department by ensuring shelves were properly stocked, labeled, and organized.
Garden Associate
Lowe's Home Improvement
Missouri City
06.2020 - 01.2022
Ensured cleanliness and organization of garden center, enhancing customer experience.
Provided customers with plant care techniques and gardening tips, fostering informed purchasing decisions.
Assisted customers in selecting appropriate plants and garden supplies.
Restocked shelves with seasonal plants and gardening products, ensuring availability for customers.
Assistant Store Manager
Family Dollar
Houston
08.2018 - 03.2020
Coordinated daily store operations and staff scheduling to ensure seamless workflow.
Trained new employees on store policies and customer service procedures, enhancing team readiness.
Processed customer transactions and handled cash register duties efficiently.
Monitored inventory levels and assisted in stock replenishment efforts.
Resolved customer inquiries and complaints efficiently, fostering positive customer relationships.