Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Marcus McQuade

Federal Way,WA

Summary

I’m a very efficient service-driven lead bartender drawing from a broad knowledge of cocktails, spirits, and all that falls between. I take pride in my detailed service forward style of service. Detailed inventory manager, coordinating product stocking and shipments. Team-oriented leader with clear communication and collaborative approach to workplace administration. I take pride in being easy to work with and sharing any knowledge I have at all times.

Overview

21
21
years of professional experience

Work History

Lead Bartender

Forum Social House
07.2021 - Current
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

Laborer

Transcon
08.2019 - 07.2022
  • Assisted in loading and unloading materials, maintaining optimal workflow on job sites.
  • Collaborated with team members to complete projects on time while adhering to quality standards.
  • Maintained tools and equipment, ensuring readiness for daily operations and minimizing downtime.
  • Monitored inventory levels of materials, ensuring timely replenishment for ongoing projects.
  • Experience with hand tools and assembly.
  • I’m very adaptable in any work environment and have a desire to learn and do whatever the task may be effectively and safely.

Bartender

Pesos Kitchen And Lounge
04.2016 - 09.2019
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Bar Operations Manager

Duos Company
10.2012 - 10.2019
  • Determined business needs by acquiring client feedback for process improvements.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
  • Guaranteed optimal beverage stock by assessing monthly inventory and collaborating with owners for corrective action planning to limit expenses.

Bartender/Server

Metropolitan Grill
10.2004 - 04.2014
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Greeted and maintained relationships with regular customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.

Education

Evergreen High School
Seattle

Skills

  • Time management
  • Safety awareness
  • Attention to detail
  • Willingness to learn
  • Job site safety
  • Equipment maintenance
  • Problem-solving
  • Multitasking Abilities
  • Critical thinking
  • Organizational skills

Additional Information

References available upon request

Timeline

Lead Bartender

Forum Social House
07.2021 - Current

Laborer

Transcon
08.2019 - 07.2022

Bartender

Pesos Kitchen And Lounge
04.2016 - 09.2019

Bar Operations Manager

Duos Company
10.2012 - 10.2019

Bartender/Server

Metropolitan Grill
10.2004 - 04.2014

Evergreen High School