Marcus Okeson
Seaside,OR
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful Type setting.
Overview
4
4
year of professional experience
Work History
Front Desk Associate
Shilo Inns
05.2023 - 12.2023
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Resolved guest issues effectively, ensuring a positive customer experience.
- Collaborated with housekeeping staff to ensure seamless room transitions and availability.
Education
Masters License - Ship Captain
Houston Marine
New Orleans, LA08.2005
Skills
- Credit Card Handling
- Multi-Line Phone Systems
- Hospitality Services
- Information Protection
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Front Desk Associate
Shilo Inns
05.2023 - 12.2023
Masters License - Ship Captain
Houston Marine
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