Marcus Reznowski
Coeur d'Alene,ID
Summary
Dynamic professional with a blend of expertise in operations management, project oversight, data-driven analysis, and business strategy. Proven track record in optimizing operational workflows, spearheading end-to-end projects, and leveraging analytical insights to drive business growth. Demonstrates a deep understanding of data interpretation, predictive analytics, and cross-functional collaboration. Adept at identifying opportunities for innovation, managing multifaceted teams, and aligning operational processes with strategic business objectives. Combines analytical acumen with managerial prowess to ensure projects are executed efficiently, operations run seamlessly, and decision-making is data-informed.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Operations Manager
Acrisure, LLC dba The Murray Group
Coeur D'Alene, Idaho
01.2020 - Current
- Launched and directed new divisions in Technical Consulting, Data Analytics, and underwriting while overseeing Customer Service and Marketing operations.
- Expertly managed numerous organization-wide system integrations after multiple M&As, such as accounting, IT, voice services, etc.
- Oversaw comprehensive administrative functions, from payroll and commission management to account reconciliations.
- Achieved improved cost control by 11% annually through technological innovations, process mapping, and procedural improvements.
- Boosted staff by 25% and achieved 19% average business growth YOY through effective recruitment and strategic marketing.
- Managed 30+ Insurance benefit administration platform migrations, valued between $10k and $1M, within 7 months.
- Leveraged Data and Reporting Analyst skills to aid the Underwriting department and CFO with data modeling, visualization, forecasting, and specialized projects.
- Developed effective A/P, A/R, and Agency Management solutions using SharePoint.
- Experienced with change management, end-user training, SWOT, PESTLE, KPI Development, and PM methodologies.
Inventory Control Specialist
Inland Empire Paper Company
Spokane, WA
08.2019 - 01.2020
- Enhanced maintenance inventory control, reducing parts shortages by 30%, and streamlining procurement.
- Boosted contract, inventory, and resource tracking accuracy, ensuring operational fluidity.
- Achieved a 29% reduction in stock-outs and maintained optimal inventory through backend process improvements.
- Experienced with supply chain optimization, six sigma, capacity planning, quality assurance, demand forecasting, production scheduling, vendor relations, logistics, ERP systems, and lean operations.
PM Manager | Navy Diver | Workplace Supervisor
U.S. Navy
San Diego, CA
03.2013 - 03.2019
- Led a diverse team of over 20 Navy divers and 19 Japanese civilian divers and staff.
- Supervised maintenance support for twenty military warships in the Pacific Area of Responsibility.
- Program Manager and Pilot for the Navy's Atmospheric Diving System, allowing special operations divers to work at 2000' depth in support of salvage and submarine rescue operations. Oversaw maintenance, supply chain, quality assurance, and planned and executed missions.
- Used innovative solutions, mitigation measures, and training to avert potential problems.
- Provided consulting expertise while monitoring projects and missions.
- Successfully conveyed complex ideas to a wide range of front-line personnel and upper management.
- Experienced with team leadership, cross-functional collaboration, resource allocation, process improvement, and compliance.
Education
MBA -
Thomas Edison State University
Skills
- Experience with ERP Systems (SAP, Oracle)
- Experienced with VBA, SQL, Tableau, Power BI
- SharePoint, MS Project
- Salesforce, EDWs,
- Employee Navigator, Ease
- Applied Epic, Salesforce, Hubspot
- Ecommerce & product management
- Project Management
- Strategic Planning
- Conflict Mediation
- Negotiation
- Team Building and Leadership
- Business Workflows
- Onboarding and Training
- Cost-Benefit Analysis
- Systems Implementation
- Financial Oversight
- Contract Management
- Microsoft Office Proficient
- Strong Interpersonal Communication
- Accounting Principles
- Vendor & Supplier Management
- Data Management
Certification
- Certified Associate in Project Management
- Lean Six Sigma Green Belt
- Emergency Medical Technician
Timeline
Operations Manager
Acrisure, LLC dba The Murray Group
01.2020 - Current
Inventory Control Specialist
Inland Empire Paper Company
08.2019 - 01.2020
PM Manager | Navy Diver | Workplace Supervisor
U.S. Navy
03.2013 - 03.2019
MBA -
Thomas Edison State University
- Certified Associate in Project Management
- Lean Six Sigma Green Belt
- Emergency Medical Technician
Similar Profiles
Todd A. DannenbergTodd A. Dannenberg
Senior Consultant at Acrisure/Murray GroupSenior Consultant at Acrisure/Murray Group
David HenryDavid Henry
Partner/Principal at GCH Insurance Group/Acrisure LLCPartner/Principal at GCH Insurance Group/Acrisure LLC
Laura VierneiselLaura Vierneisel
Personal Lines Manager at Acrisure LLC - TASK GroupPersonal Lines Manager at Acrisure LLC - TASK Group