Marcus Richburg
Alexandria,VA
Summary
Proven performer at Winn Dixie, adept in cash handling and customer service excellence, significantly enhancing shopping experiences. Demonstrated organizational abilities and empathy, mentoring new staff and driving sales targets. Known for exceptional accuracy in financial transactions and outstanding customer assistance, consistently receiving positive feedback from shoppers. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
1
1
year of professional experience
Work History
Cashier
Winn Dixie
2022.05 - 2023.04
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Associate of Arts - Cinema
Northern Virginia Community College
Alexandria, VA05.2026
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Customer service excellence
- Organizational abilities
Languages
English
Professional Working
Timeline
Cashier
Winn Dixie
2022.05 - 2023.04
Associate of Arts - Cinema
Northern Virginia Community College
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