Overview
Work History
Education
Skills
Timeline
Generic

Marcus Wolff

Cincinnati,OH

Overview

3
3
years of professional experience

Work History

Server

Baru
04.2023 - Current
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Server

Congress Lake Country Club
05.2022 - 12.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Driver

Canton Chair Rental
05.2021 - 08.2022
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Obtained customer signatures to complete and process paperwork.
  • Delivered employees and materials to job sites daily.
  • Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.

Education

High School Diploma -

Hoover High School
North Canton
05.2021

Skills

  • Sales Expertise
  • Quality Control
  • Dining Area Maintenance
  • Suggestive Selling
  • Food Sales and Promotion
  • To-Go Order Preparation
  • Wine Service
  • Buffet Setup and Takedown
  • Menu Memorization
  • Wine Pairings
  • Assist Customers
  • Specials Promotion
  • Greet Guests

Timeline

Server

Baru
04.2023 - Current

Server

Congress Lake Country Club
05.2022 - 12.2022

Driver

Canton Chair Rental
05.2021 - 08.2022

High School Diploma -

Hoover High School

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Marcus Wolff