Marc Zandman
Danbury
Summary
General Manager with a proven track record in optimizing daily operations and enhancing team performance. Expertise in visual merchandising and inventory management, contributing to improved customer satisfaction and increased sales. Committed to creating a positive shopping environment while driving sustainable business growth.
Overview
10
10
years of professional experience
Work History
General Manager
Petco Animal Supplies Stores Inc.
Yonkers
09.2024 - Current
- Created schedules and monitored payroll to remain within budget.
- Developed promotional displays to enhance product visibility and sales.
- Resolved customer inquiries and ensured a positive shopping experience.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Administered employee discipline through verbal and written warnings.
- Delegated work to staff, setting priorities and goals.
General Manager
Petco Animal Supplies Stores Inc.
Norwalk
04.2023 - 09.2024
- Same duties as Yonkers, NY General Manager.
- Conducted a Store CEO Visit while at this location
- Earned 2024 Epic Achievers recognition while at this location.
Selling Experience Leader/Assistant Manager
Petco Animal Supplies Stores Inc.
Brookfield
07.2016 - 04.2023
- Assisted General Manager in daily operations to enhance efficiency.
- Collaborated with GM to attract, hire, and retain top talent.
- Participated in interviews and selection processes for new partners and leaders.
- Led execution of training, communication, and maintenance of company initiatives and policies.
- Fostered a 'never out of stock' culture with store partners for optimal customer experience.
- Ensured support for all Omni-channel initiatives including BOPUS and Repeat Delivery.
Education
High School Diploma -
Trinity-Pawling
Pawling, NY01-2005
Skills
- Inventory management
- Sales strategy
- Visual merchandising
- Customer relationship management
- Staff training and development
- Team collaboration
Timeline
General Manager
Petco Animal Supplies Stores Inc.
09.2024 - Current
General Manager
Petco Animal Supplies Stores Inc.
04.2023 - 09.2024
Selling Experience Leader/Assistant Manager
Petco Animal Supplies Stores Inc.
07.2016 - 04.2023
High School Diploma -
Trinity-Pawling