Maren Howard
Bellingham,WA
Summary
Dynamic and customer-focused student with experience in a fine dining atmosphere at La Mar and sales experience at Nordstrom. Proven ability in relationship building and problem-solving, enhancing guest satisfaction and driving sales. Skilled in multitasking and maintaining high standards of service, consistently resolving complaints and improving overall experiences. Committed to delivering exceptional service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
La Mar
04.2025 - 09.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Addressed guest inquiries and concerns promptly, enhancing overall satisfaction.
- Monitored dining area for cleanliness and readiness, maintaining high standards of presentation.
- Implemented feedback mechanisms to identify areas for service improvement.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Sales Associate
Nordstrom
11.2023 - 02.2025
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Executed visually appealing merchandise displays, driving customer engagement and interest.
- Collaborated with team members to maintain store organization and cleanliness standards.
- Engaged in ongoing product training to stay informed on features and benefits of merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
No Degree - International Business
Western Washington University
Bellingham, WA06-2029
High School Diploma -
Roosevelt High School
Seattle, WA06-2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Handling complaints
- Relationship building
- Problem-solving
- Team collaboration
- Task prioritization
Timeline
Restaurant Hostess
La Mar
04.2025 - 09.2025
Sales Associate
Nordstrom
11.2023 - 02.2025
No Degree - International Business
Western Washington University
High School Diploma -
Roosevelt High School