Maresa Perez
San Antonio
Summary
Detail‑oriented and customer‑focused professional with 5+ years of experience delivering exceptional service in fast‑paced, high‑volume environments. Skilled in understanding client needs, providing personalized recommendations, and creating smooth, stress‑free experiences from start to finish. Known for strong communication, problem‑solving, and the ability to stay organized while managing multiple requests at once. Excited to bring my hospitality background, passion for travel, and commitment to outstanding guest care into a travel agent role.
Overview
6
6
years of professional experience
Work History
Server
Texas Roadhouse
San Antonio, TX
05.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in managing food and beverage orders efficiently.
- Collaborated with team members to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area and serving stations.
- Accurately processed transactions using point-of-sale system.
- Engaged with guests to enhance overall dining experience.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Beauty Advisor
Ulta
San Antonio, TX
01.2025 - 12.2025
- Provided personalized beauty consultations to enhance customer satisfaction and product selection.
- Assisted customers with product knowledge, promoting features and benefits to drive sales.
- Maintained visual merchandising standards to create an inviting shopping environment.
- Executed operational tasks, including inventory management and restocking products efficiently.
- Resolved customer inquiries and concerns effectively, fostering loyalty through exceptional service experiences.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Server
El Herradero De Jalisco
Uvalde, TX
08.2020 - 06.2025
- Adapted quickly to changing priorities during peak hours.
- Supported training of new staff on service protocols and menu knowledge.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Cosmetology - Cosmetology
Southwest Texas Junior College
Uvalde, TX02-2025
High School Diploma -
Uvalde High School
Uvalde, TX05-2021
Associate of Arts - General Studies
Southwest Texas College
Uvalde, TX05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
- Global travel experience
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Documenting and sharing travel experiences
- Adventure Travel
Timeline
Server
Texas Roadhouse
05.2025 - Current
Beauty Advisor
Ulta
01.2025 - 12.2025
Server
El Herradero De Jalisco
08.2020 - 06.2025
Cosmetology - Cosmetology
Southwest Texas Junior College
High School Diploma -
Uvalde High School
Associate of Arts - General Studies
Southwest Texas College