Dynamic professional with a strong work ethic and integrity, experienced in customer service at Dekalb Farmers Market. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in cash handling and fostering relationships, contributing to a positive shopping experience and repeat business. Committed to delivering exceptional service and support.
Overview
2026
2026
years of professional experience
Work History
Cashier
Dekalb Farmers Market
2024 - Current
Assisted customers in locating products and provided detailed product information.
Processed customer transactions efficiently using point of sale systems.
Maintained cleanliness and organization of checkout area for optimal customer experience.
Collaborated with team members to streamline checkout processes and reduce wait times.
Resolved customer complaints with professionalism and a focus on satisfaction.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed customer needs and made product recommendations to increase sales.
Streamlined checkout process for increased efficiency and reduced waiting times.
Boosted team efficiency, shared best practices in cash handling and customer interaction.
Facilitated positive shopping experience, greeted customers warmly upon entry.
Improved efficiency, organized checkout area for optimal workflow.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Performed cash, card, and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Worked with floor team and managers to meet wide range of customer needs.
Medical Doctor and Quality Officer
Ethiopian Ministry of Health
2018 - 2023
Conducted thorough patient assessments to determine appropriate treatment plans.
Collaborated with multidisciplinary teams to enhance patient care quality.
Implemented health promotion activities focusing on community wellness initiatives.
Streamlined medical record management processes to improve efficiency.
Trained healthcare staff on best practices for emergency care response.
Participated in clinical research to advance medical knowledge and practices.
Facilitated patient education workshops on disease prevention and management.
Coordinated with specialists to ensure comprehensive patient treatment.
Monitored compliance with healthcare regulations and quality standards.
Evaluated patient outcomes and adjusted treatment plans as necessary.
Reviewed and updated clinical protocols to reflect current best practices.
Provided mentorship to junior medical staff and interns in clinical settings.
Conducted regular audits of medical records to ensure accuracy and confidentiality.
Established patient feedback systems to enhance service delivery.
Diagnosed and treated patients suffering from chronic conditions.
Established strong relationships with patients and their families, fostering trust and commitment to the healthcare plan.
Educated patients and families on benefits of healthy diet and adequate exercise.
Conducted thorough physical examinations and diagnostic tests, leading to accurate diagnoses and timely medical interventions.
Led interdisciplinary team meetings to ensure cohesive patient care strategies, enhancing overall treatment effectiveness.
Reduced hospital readmission rates by establishing effective outpatient follow-up care procedures.
Enhanced emergency response capabilities by developing and leading training programs for medical staff.
Enhanced patient outcomes with comprehensive diagnostic evaluations.
Promoted health awareness through public speaking engagements and health fairs.
Completed routine physical exams and diagnostic tests to provide accurate diagnosis.
Evaluated patient feedback to identify areas for improvement in service delivery and clinical effectiveness.
Collaborated with multidisciplinary teams to develop risk assessment strategies aimed at enhancing patient safety.
Reviewed clinical guidelines and protocols, ensuring alignment with current best practices and evidence-based medicine.
Conducted data review and followed standard practices to find solutions.
Public Health Officer and Clinician
Ethiopian Ministry of Health
2009 - 2013
Conducted community health assessments to identify major health concerns affecting local populations.
Provided public health education sessions to raise awareness of disease prevention and healthy lifestyle choices.
Collaborated with local organizations to develop outreach programs targeting underserved communities.
Implemented data collection methods to monitor health trends and inform program development.
Participated in epidemiological surveillance to track disease outbreaks and health emergencies.
Evaluated health programs for effectiveness, making recommendations for improvements based on findings.
Developed public health policies to address pressing health issues within the community.
Prepared comprehensive reports summarizing health data and program outcomes for decision-makers.
Promoted vaccination campaigns through community events to increase immunization rates.
Conducted qualitative research to gather insights on community perceptions of health services.
Coordinated health fairs providing screenings and health resources to community members.
Monitored compliance with public health regulations to ensure community safety and wellbeing.
Developed strong partnerships with key stakeholders, including healthcare providers, nonprofit organizations, and educational institutions.
Led community outreach efforts, raising awareness about available services and encouraging healthy behaviors among diverse populations.
Educated the general public on various health-related topics through presentations at schools, community centers, or other settings where groups convene regularly.
Implemented workplace wellness programs aimed at improving employee well-being while reducing healthcare costs for employers.
Promoted health equity by identifying disparities in access to care and implementing culturally appropriate strategies to bridge gaps in service provision.
Conducted comprehensive community needs assessments to identify priorities and allocate resources effectively.
Improved community health outcomes by developing and implementing targeted public health programs.
Designed evidence-based interventions to address pressing public health concerns, such as obesity, tobacco use, and substance abuse.
Recommended health education curricula for healthcare providers, community organizations and schools.
Gave public talks on importance of health education and specific disease prevention and treatment strategies.
Provided mental health support through crisis intervention techniques for patients facing acute challenges.
Promoted patient advocacy within the healthcare system to secure necessary resources for optimal care.