Margaret Barrier
Newark
Summary
Highly motivated worker with experience in a fast-paced retail environment. Proven track record of exceeding sales goals and driving customer satisfaction. Skilled in providing excellent customer service, upselling products, and developing relationships with customers.
Overview
6
6
years of professional experience
Work History
Sales Associate
Maura Grace Boutique
Wilmington, DE
01.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Housekeeper
Vista Verde Ranch
Steamboat Springs, CO
06.2024 - 08.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Cafe Worker
The Little French Cafe
Newark, Delaware
06.2021 - 12.2023
- Cleaned and sanitized workstations, counters, steam tables and other equipment
- Provided exceptional customer service while taking orders, serving food and drinks, and handling cash transactions
- Provided the highest quality of service to customers at all times
- Displayed excellent interpersonal skills when interacting with customers and colleagues
- Successfully completed opening and closing duties including counting money in the register drawer at end of shift
- Set up stations with entrees, soups, salads, condiments, other food products and utensils
- Implemented strategies for upselling menu items based on customer preferences
- Helped with social media such as Instagram to promote sales
Barista
Sanctuary Coffee Co
Whitsett, North Carolina
09.2023 - 11.2023
- Operated cash registers and handled cash and card transactions
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
- Welcomed customers and answered questions regarding menu items and preparation methods
- Maintained an efficient workflow by restocking supplies as needed throughout the day
Sales Associate
Rustik Roots Boutique
Greensboro, North Carolina
08.2022 - 05.2023
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Performed cleaning tasks, keeping store neat and organized
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Organized merchandise displays to promote higher levels of customer engagement
- Introduced promotions and sale opportunities, enticing customers
- Helped with Social Media such as Instagram, Facebook, Tik Tok to promote sales
Sales Associate
Bloom
Newark, Delaware
07.2020 - 06.2021
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Performed cleaning tasks, keeping store neat and organized
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
Lifeguard
Oaklands Swim Club
Newark, DE
05.2019 - 08.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
BACHELOR OF SCIENCE (B.S.) - CONSUMER, APPAREL, AND RETAIL STUDIES
University of North Carolina At Greensboro
Greensboro, NCAssociate of Science - General Studies
Delaware Technical Community College
DE12-2025
Skills
- POS System Operations
- Adaptive and Creative Sales Expertise
- Customer Service
- Product Promotion
- Sales Trends
- Excellent People Skills
- Stockroom Upkeep
- Documentation and Recordkeeping
- Merchandise Display
Timeline
Housekeeper
Vista Verde Ranch
06.2024 - 08.2024
Sales Associate
Maura Grace Boutique
01.2024 - Current
Barista
Sanctuary Coffee Co
09.2023 - 11.2023
Sales Associate
Rustik Roots Boutique
08.2022 - 05.2023
Cafe Worker
The Little French Cafe
06.2021 - 12.2023
Sales Associate
Bloom
07.2020 - 06.2021
Lifeguard
Oaklands Swim Club
05.2019 - 08.2019
BACHELOR OF SCIENCE (B.S.) - CONSUMER, APPAREL, AND RETAIL STUDIES
University of North Carolina At Greensboro
Associate of Science - General Studies
Delaware Technical Community College