MARGARET BUCKLEY
Glendale,AZ
Summary
Dynamic and results-driven professional with extensive experience at Publix Grocery Store, excelling in customer service and cash handling. Proven ability to resolve conflicts and enhance customer satisfaction through effective communication and teamwork. Recognized for reliability and attention to detail, consistently maintaining accurate cash drawers and fostering a positive shopping experience.
Overview
43
43
years of professional experience
Work History
Cashier
Publix Grocery Store
10.2017 - 03.2025
- Executed transactions for customers promptly using POS systems.
- Assisted customers with product inquiries and store navigation.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Collaborated with team members to restock shelves and organize displays.
- Resolved customer complaints promptly to enhance shopping experience.
- Greeted customers and identified their requirements.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Owner/Operator
Mar-go Messenger
01.1982 - 02.2011
- Executed transactions for customers promptly using POS systems.
- Assisted customers with product inquiries and store navigation.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Collaborated with team members to restock shelves and organize displays.
- Resolved customer complaints promptly to enhance shopping experience.
- Greeted customers and identified their requirements.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Education
Associate of Arts - Child Development
William Rainey Harper College
Palatine, ILHigh School Diploma -
Glenbard North
Glendale Heights, IL1977
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Cash register operation
- Written and verbal communication
- Product restocking
- Conflict resolution
- Issue resolution
- Merchandise restocking
- Staff training
- Attention to detail
- Decision making aptitude
- Daily reporting
- Multitasking and organization
- Inventory restocking
- Complaint resolution
- Credit card processing
Timeline
Cashier
Publix Grocery Store
10.2017 - 03.2025
Owner/Operator
Mar-go Messenger
01.1982 - 02.2011
Associate of Arts - Child Development
William Rainey Harper College
High School Diploma -
Glenbard North