Margaret Courtney Moore
West Columbia,USA
Summary
Dynamic Administrative Coordinator with a strong track record in enhancing operational efficiency and team collaboration. Expertise in event planning and customer service, implementing process improvements that increased effectiveness. Attention to detail and complex schedule management led to positive outcomes and high performance evaluations.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Still Hopes Episcopal Retirement Community
West Columbia, USA
03.2025 - Current
- Coordinated Lunch & Learn events to include researching event rental facilities, catering expenses and logistics to include parking, audio-visual, name tags, marketing materials, set up and tear down.
- Assist prospects and residents with varied needs.
- Cross-trained on main campus to cover positions, including Marketing team support and Front Desk.
- Supported marketing effort for expansion community.
Administrative Coordinator
CEEUS, Inc
West Columbia, USA
02.2015 - 11.2023
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated day-to-day operations by anticipating needs and proactively addressing potential issues to minimize disruptions.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Improved communication between departments through timely and accurate preparation of reports and documents, ensuring all stakeholders were informed.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for staff members.
- Collaborated with cross-functional teams to achieve project objectives within tight timelines.
- Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
- Facilitated cross-departmental collaboration by establishing a shared project management platform.
- Coordinated large-scale events, ensuring smooth execution and positive attendee feedback.
- Assisted in preparation of presentation materials, contributing to successful client meetings and proposals.
- Conducted research for special projects, providing valuable insights that informed decision-making.
- Reduced email response time, prioritizing urgent communications and delegating tasks effectively.
- Managed complex schedules for senior management to optimize their time and productivity.
- Enhanced team communication by organizing weekly meetings and setting clear agendas.
- Planned team-building activities to enhance staff morale and foster a positive work environment, contributing to overall team cohesion.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Monitored front areas so that questions could be promptly addressed.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Maintained high performance standards by consistently meeting or exceeding expectations.
Education
Nursing Coursework -
Midlands Technical College
West Columbia, SC08-2013
High School Diploma -
Airport High School
West Columbia, SC05-2006
Skills
- Scheduling appointments
- Data entry
- File organization
- Office management
- Customer service
- Time management
- Team collaboration
- Attention to detail
Timeline
Administrative Assistant
Still Hopes Episcopal Retirement Community
03.2025 - Current
Administrative Coordinator
CEEUS, Inc
02.2015 - 11.2023
Nursing Coursework -
Midlands Technical College
High School Diploma -
Airport High School