Summary
Overview
Work History
Education
Skills
Timeline
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Margaret Curtiss

La Vergne,TN

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

2
2
years of professional experience

Work History

FOH Team Member

Chick-fil-A
11.2022 - Current
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
  • Successfully managed multiple priorities simultaneously during high-volume periods, maintaining a strong focus on customer satisfaction.

Education

High School Diploma -

Lavergne High School
La Vergne, TN
05-2024

Skills

  • Order Taking
  • Cleanliness
  • Salesmanship
  • Phone Etiquette
  • Team Collaboration
  • Guest Relations
  • Professional Appearance
  • Active Listening
  • Excellent Communication
  • Organizational Skills

Timeline

FOH Team Member

Chick-fil-A
11.2022 - Current

High School Diploma -

Lavergne High School

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Margaret Curtiss