Margaret D. Walker
Henrico,Virginia
Summary
Professional with experience in managing accounts receivable processes. Proficient in invoice processing, payment tracking, and resolving discrepancies. Strong focus on team collaboration and achieving financial goals. Reliable and adaptable to changing business needs. Skilled in using accounting software and maintaining effective communication. Proven track record working with people at all levels and in building and maintaining successful long lasting business relationships.
Overview
36
36
years of professional experience
Work History
Accounts Receivable Specialist
Red River Foods, Inc.
Richmond, Virginia
09.2011 - Current
- Increased efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts.
- Maintained accurate customer account records and facilitated account reconciliations for up to 300 customers per week.
- Constant customer review and communication to identify late payments, deductions, and invoice issues.
- Developed reporting tools to analyze aging reports, monitor collection performance.
- Collaborated with cross-functional teams to address customer inquiries and disputes effectively.
- Prepared and sent invoices to customers, processed payments, and documented account updates.
- Utilized NetSuite to manage customer accounts, payments, and account reconciliation.
- Strengthened relationships with clients by maintaining open communication channels regarding invoicing and payment schedules.
- Complete credit profile of potential customers to includes research, reference checks, and bank verification. Maintain list of customers and credit limit.
Media Planning Supervisor
The Martin Agency
Richmond, VA
01.2000 - 01.2009
- Managed newspaper planning and contract negotiations to maximize budget; ultimately saving 6% from planned dollars that exceeded $50mm.
- Effectively coordinated Alltel company acquisitions including set up operations, planning, and project management for the media campaigns.
- Developed new planning and buying processes to reduce time and increase efficiency providing better service for the client and agency productivity.
- Successfully trained new assistants on the newspaper campaign and database as well as all aspects of the Alltel media business.
- Part time in 2002
Senior Media Planner
The Martin Agency
Richmond, VA
01.1998 - 01.2000
- Supervised all regional advertising for the South, Northeast and West regions of Alltel Communications comprising of 26 states.
Media Planner II
The Martin Agency
Richmond, VA
01.1997 - 01.1998
- Successfully demonstrated creativity and innovation with the planning and execution of the re-branding campaign of 360 Communications to Alltel utilizing regional promotions and strategic ad placement and positioning.
- Negotiated the final recommendation on National Public Radio for Remy Martin, the first distilled spirit to advertise on NPR.
- Leveraged media relationships for past client (John F. Kennedy Library and Museum) and negotiated $400,000 worth of free advertising. The advertising campaign increased customer visits by 60%.
Media Planner I
The Martin Agency
Richmond, VA
01.1994 - 01.1997
- Traveled to branch office to troubleshoot open billing discrepancies and roll out a system of controls to better manage business operations and serve clients.
- Demonstrated ability to initiate new ways of thinking when evaluating magazines and corporate publishers on a qualitative and quantitative basis.
Space Buyer II
The Martin Agency
Richmond, VA
01.1993 - 01.1994
- Partnered with planners to manage and execute effective media campaigns.
- Collaborated with agency and vendor relationships to obtain premier outdoor locations and campaigns that produced quantifiable and enhanced branding results.
- Negotiated added value programs and served as the liaison between the agency client and vendor service providers.
Advertising Assistant
Crestar Bank
Richmond, VA
01.1990 - 01.1993
- Pioneered efforts in media buying by developing a placement system, saving Crestar Bank 15% of original advertising costs.
- Increased in-house media purchasing 60% in 1992 resulting in $31mm savings for the corporation.
- Managed, implemented and tracked a successful Community Reinvestment Act campaign for Crestar Bank in all regions for the 1992 calendar year setting precedent for future campaigns.
- Currently Sun Trust Bank
Education
Bachelor of Science - Business Administration
Longwood College
Farmville, VASkills
- Microsoft Excel
- NetSuite
- Accounts Receivable/Account Reconciliation
- Customer relationship management
- Strong planning and organizational skills
- Accounts receivable
- Aging reports analysis
- Payment posting
Timeline
Accounts Receivable Specialist
Red River Foods, Inc.
09.2011 - Current
Media Planning Supervisor
The Martin Agency
01.2000 - 01.2009
Senior Media Planner
The Martin Agency
01.1998 - 01.2000
Media Planner II
The Martin Agency
01.1997 - 01.1998
Media Planner I
The Martin Agency
01.1994 - 01.1997
Space Buyer II
The Martin Agency
01.1993 - 01.1994
Advertising Assistant
Crestar Bank
01.1990 - 01.1993
Bachelor of Science - Business Administration
Longwood College