Margaret Jackson
Braceville,IL
Summary
Adept at enhancing team efficiency and patient satisfaction, I leveraged critical thinking and clear communication at Valley Baptist Medical Center to improve care standards. My experience as a Server Trainer at Main Event honed my ability to quickly integrate new hires into high-performance teams, significantly boosting service quality without compromising on compliance or care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server Trainer
Main Event
08.2022 - 08.2024
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Actively participated in team meetings to discuss strategies for increasing efficiency and improving customer experiences.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Student Phlebotomist
Valley Baptist Medical Center
04.2023 - 06.2023
- Fostered trust among patients by carefully explaining procedures and addressing any concerns or questions before beginning the blood draw.
- Ensured accurate results by strictly adhering to established protocols for specimen collection, handling, and labeling.
- Improved patient satisfaction with compassionate care and clear communication about the phlebotomy process.
Education
No Degree - Nursing
Rio Grande Valley College
Pharr, TX08.2024
High School Diploma -
South Texas Academy For Medical Professions
Olmito, TX06.2021
Skills
- Effective Time Management
- Policy Enforcement
- Quality Control
- Critical Thinking
- Clear Communication
- Needle disposal
- Patient Communication
- HIPAA Compliance
Certification
- Licensed LVN - license # :1173016
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Student Phlebotomist
Valley Baptist Medical Center
04.2023 - 06.2023
Server Trainer
Main Event
08.2022 - 08.2024
No Degree - Nursing
Rio Grande Valley College
High School Diploma -
South Texas Academy For Medical Professions
Similar Profiles
Mayte GilcrestMayte Gilcrest
Shift Lead Supervisor at Main EventShift Lead Supervisor at Main Event
Pierce RankinPierce Rankin
Bowl Desk at Main EventBowl Desk at Main Event
Sydney BenitezSydney Benitez
Games Attendant at Main EventGames Attendant at Main Event
Anastacia DownsAnastacia Downs
Line Cook Trainer at Main EventLine Cook Trainer at Main Event
Jonnie GornikJonnie Gornik
Patient Access Manager at R1 RcmPatient Access Manager at R1 Rcm