Margaret McDavid
Thorndale
Summary
Proven leader and efficient multitasker, adept at fostering high-performance cultures and driving sales at Tractor Supply Co. Leveraged exceptional customer service and POS system proficiency to enhance guest experiences and streamline operations. Demonstrated a strong work ethic and guest engagement, significantly contributing to team success and customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server
Ramen Hakata
12.2022 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Lead/Freight Team/GURA Leader
Tractor Supply Co.
07.2020 - 02.2021
- Trained, coached, and mentored new sales associates.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- worked on freight team unloading inventory in a timely fashion.
- Focused daily on building "customers for life"
- Established strong relationships with customers through active listening techniques, understanding their unique needs and proposing tailored solutions.
Education
Cultural Anthropology
Austin Community College
Austin, TXSkills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Time Management
Timeline
Server
Ramen Hakata
12.2022 - 05.2023
Sales Lead/Freight Team/GURA Leader
Tractor Supply Co.
07.2020 - 02.2021
Cultural Anthropology
Austin Community College
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