MARGARET NDERITU
Birmingham
Summary
Certified Pharmacy Technician and public health professional with expertise in prescription processing, patient engagement, and HIPAA compliance. Demonstrated ability to improve pharmacy operations through accurate record-keeping and effective collaboration in fast-paced environments, ensuring timely and high-quality medication fulfillment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
NaphCare
Birmingham
09.2024 - Current
- Process prescription refill requests and verify patient and prescription information for accuracy.
- Correct and update prescription labels while maintaining compliance with pharmacy procedures and patient confidentiality standards.
- Support efficient prescription processing workflows in a high-volume pharmacy environment.
- Collaborate with pharmacy staff to resolve discrepancies and ensure timely medication processing.
Compounding Pharmacy Technician
Option Care
Birmingham
01.2024 - 09.2024
- Prepared medications for compounding by performing pharmaceutical calculations to ensure accurate dosages and formulations.
- Supported pharmacists with medication preparation and quality standards in a high-volume specialty pharmacy setting.
- Maintained detailed documentation and followed strict compliance and safety procedures.
- Assisted in maintaining inventory and ensuring medication preparation accuracy.
Pharmacy Technician
Payless Drugs
Fairfield
09.2022 - 01.2024
- Filled prescriptions accurately by pulling medications from inventory, scanning labels, packaging medications, and preparing deliveries.
- Processed pharmacy orders through multiple computer systems, ensuring accuracy and timeliness in a fast-paced environment.
- Maintained accurate patient and prescription records, contributing to smooth pharmacy workflow operations.
- Collaborated with pharmacy staff to facilitate timely and precise medication fulfillment.
- Answered inbound patient and provider calls while assisting with prescription-related inquiries and refill support.
Lab Manager
Mother's Milk Bank of Alabama
Birmingham
06.2019 - 09.2022
- Managed clinical lab operations while supervising staff and volunteers to ensure efficient daily operations.
- Oversaw quality assurance activities, SOP compliance, and accreditation audit preparation.
- Managed HIPAA-compliant donor databases through accurate data entry, analysis, and reporting.
- Coordinated client orders, maintained inventory levels, and ensured timely fulfillment of product requests.
- Collaborated with hospital personnel and stakeholders to maintain strong client relationships and service quality.
- Prepared program updates, KPI reports, and grant documentation for leadership review.
Research Interviewer
The University of Alabama at Birmingham
Birmingham
- Conducted health services assessments with over 200 study participants, ensuring professionalism and patient confidentiality to uphold trust in research.
- Entered participant data into electronic data capture systems, ensuring data accuracy and integrity for reliable research outcomes.
- Completed IRB-approved informed consent procedures and adhered to Good Clinical Practice standards.
- Supported research operations by documenting participant interactions and following up to enhance participant engagement in studies.
Education
Bachelor of Science -
University of Alabama At Birmingham
Birmingham, AL04-2004
Skills
- Prescription processing
- Pharmacy Order Fulfillment
- Medication Refill Coordination
- Medication Therapy Management
- Dosage calculations
- Insurance & Claim Support
- HIPAA Compliance & Confidentiality
- Medical records management
- Inventory Management & Order Tracking
- Quality assurance
- Workflow improvement
- Patient support
- Team collaboration
- Communication & Problem Resolution
- Workflow improvement
Certification
- PTCB Certified Pharmacy Technician (CPhT)
- ServSafe Manager Certification
- Research Orientation Program Certificate
- Project Management Certificate
- Research Training Program Certificate
Accomplishments
Recognized for increasing quality product output by more than 12,000 units within less than one year.
Community Service
- Briarwood Presbyterian Church, Volunteer, 01/01/03-Present
- Village Mothers Awareness, Volunteer, 01/01/99-12/31/01
Timeline
Pharmacy Technician
NaphCare
09.2024 - Current
Compounding Pharmacy Technician
Option Care
01.2024 - 09.2024
Pharmacy Technician
Payless Drugs
09.2022 - 01.2024
Lab Manager
Mother's Milk Bank of Alabama
06.2019 - 09.2022
Research Interviewer
The University of Alabama at Birmingham
Bachelor of Science -
University of Alabama At Birmingham