Margaret Quandt
Dyer,IN
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
3
3
years of professional experience
Work History
Cashier/Customer Service Representative
Robs Meat Chop & Deli
10.2021 - Current
- Greeted customers entering store and responded promptly to customer needs
- Welcomed customers and helped determine their needs
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Helped customers complete purchases, locate items, and join reward programs
- Restocked and organized merchandise in front lanes
- Assisted customers with returns, refunds and resolving transaction issues
- Stocked, tagged and displayed merchandise as required
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
- Handled multiple payment methods securely, minimizing discrepancies and potential losses
- Answered questions about store policies and addressed customer concerns
- Worked closely with shift manager to solve problems and handle customer concerns
- Contributed to store success by maintaining high standards of cleanliness throughout the facility
- Mentored new employees on cashier duties and best practices, improving overall staff performance
- Answered customer telephone calls promptly to avoid on-hold wait times
- Responded to customer requests for products, services, and company information
Receptionist
Texture Pointe Salon
02.2023 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Answered phone promptly and directed incoming calls to correct offices
- Kept reception area clean and neat to give visitors positive first impression
- Handled cash transactions and maintained sales and payments records accurately
- Responded to inquiries from callers seeking information
- Restocked supplies and submitted purchase orders to maintain stock levels
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills
- Assisted with onboarding new clients and securing paperwork completion
- Played an instrumental role in maintaining a clean work environment
Front End Associate
Crave Waffle Shop
04.2021 - 10.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Helped customers complete purchases, locate items, and join reward programs
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise
- Worked flexible schedule and extra shifts to meet business needs
- Answered questions about store policies and addressed customer concerns
- Stayed current with industry trends and best practices, applying knowledge to continuously improve product offerings
- Developed strong rapport with customers and created positive impression of business
- Listened to customer needs and desires to identify and recommend optimal products
Education
Bachelor of Science - Healthcare Management And Policy
Indiana University Bloomington
Bloomington, IN05.2027
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Money Handling, Cash register systems
- Reliability and punctuality
- Written and verbal communication
- Organizational abilities
- Professionalism and Courtesy
- Basic Math Competence
Timeline
Receptionist
Texture Pointe Salon
02.2023 - 08.2023
Cashier/Customer Service Representative
Robs Meat Chop & Deli
10.2021 - Current
Front End Associate
Crave Waffle Shop
04.2021 - 10.2021
Bachelor of Science - Healthcare Management And Policy
Indiana University Bloomington