Margaret Smith
Marcus Hook,PA
Summary
Reliable and compassionate, with strong communication skills in a medical office, I am a professional with many years of experience as a medical receptionist in a high patient volume environment. Vital asset for processing insurance claims: knowledgeable medical test preparation and documentation. Skilled in recording vital signs, preparing patients for examinations, with confidentiality and accuracy.
Overview
25
25
years of professional experience
Work History
Medical Receptionist
Crozer-Keystone
Upland, PA
12.1999 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Verified insurance coverage for appointments and collected co-payments as required.
- Processed patient payments and scanned identification and insurance cards.
- .Took messages from patients and promptly relayed to appropriate staff.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
Education
Some College (No Degree) - Medical Assistant
Delaware County Community College
Media, PASkills
- Patient scheduling
- Insurance verification
- Payment processing
- Patient registration
- Co-payment collection
- Electronic medical records
- Medical terminology
- Patient referral
- Insurance authorizations
- Prior authorization for medication, radiology, and surgery
- Route messages to the doctor
- Give patients positive and negative test results under doctors' orders
- Vital signs
- Centricity systems
- Cerner system
Timeline
Medical Receptionist
Crozer-Keystone
12.1999 - Current
Some College (No Degree) - Medical Assistant
Delaware County Community College