Margaret Stevens
Lookout Mountain,GA
Summary
Highly efficient learner, well established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Clerk
Lookout Liquor And Wine
08.2023 - Current
- Interacted with customers by phone, email, or in person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing the operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking low-stock items.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Receptionist Clerk
The Hive
01.2023 - Current
- Kept reception area clean and neat to give visitors a positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered a large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept the area clean and ready for classes.
Producation Director
Winshape Camps
05.2023 - 08.2023
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Led a teardown and set-up every week as well as a 24-foot box truck pack with a team of five students.
- Remained highly composed and calm in very fast-paced, stressful, and constantly changing environments to provide optimal leadership and achieve desired results.
- Held an uplifting attitude with 14-hour work days.
Camp Counselor
Winshape Camps
05.2022 - 08.2022
- Worked with children of varying ages, interests, skills, and developmental levels.
- Led groups of children safely through a variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to the supervisor.
- Encouraged team performance to increase camaraderie, trust, and rapport.
- Led groups of up to thirty children having to maintain organization and keep them task-focused.
House Keeping
Rosewood Golf Club Lebanon
05.2019 - 08.2020
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Managed laundry sorting, washing, drying, and ironing.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Trained and mentored all new personnel to maximize quality of service and performance.
Receptionist
Hardin B.Danny, CPA
01.2020 - 03.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Education
No Degree - Business With An Accounting Concentration
Covenant College
Lookout Mountain, GA05.2025
Skills
- Problem-solving
- Leadership skills
- Adaptability
- Teamwork
- Great time-management
- Public speaking
- goal setting
- Attention to detail
Timeline
Clerk
Lookout Liquor And Wine
08.2023 - Current
Producation Director
Winshape Camps
05.2023 - 08.2023
Receptionist Clerk
The Hive
01.2023 - Current
Camp Counselor
Winshape Camps
05.2022 - 08.2022
Receptionist
Hardin B.Danny, CPA
01.2020 - 03.2020
House Keeping
Rosewood Golf Club Lebanon
05.2019 - 08.2020
No Degree - Business With An Accounting Concentration
Covenant College
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