Margaret Towns
Burton
Summary
Professional and dependable individual seeking an opportunity in a doctor’s office where I can use strong communication, customer service, and organizational skills to provide excellent patient support. Skilled in multitasking, handling confidential information, and creating a welcoming environment. Eager to learn, work as part of a team, and contribute to efficient daily office operations.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Shift Lead
Crumbl Cookies
Davison
11.2025 - Current
- Supervised team members to ensure efficient cookie production and quality control.
- Assisted in maintaining cleanliness and organization of the baking area.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Provided guidance and support to other team members as needed.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Handled cash register transactions accurately while providing excellent customer service.
Style Consultant
Target
Fenton
10.2022 - 05.2025
- Advised customers on fashion trends and product selections.
- Collaborated with team members to create visually appealing displays.
- Assisted customers in fitting rooms to enhance shopping experience.
- Maintained knowledge of current promotions and new arrivals.
- Provided personalized styling recommendations based on customer preferences.
- Organized merchandise to ensure a tidy and inviting environment.
- Trained new staff on customer service standards and styling techniques.
- Verified pleasing product display and accessibility for client's shopping experience by monitoring sales floor, stocking inventory and replenishing products.
- Supported other departments within the business as required.
Tanning Associate
Zoom Tan - Tanning Salon
Grand Blanc
06.2021 - 04.2023
- Assisted clients in selecting tanning options and products.
- Maintained cleanliness and organization of tanning equipment and salon areas.
- Educated customers on safe tanning practices and skincare routines.
- Operated tanning beds and other equipment according to safety protocols.
- Managed inventory of tanning products and supplies for optimal availability.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Trained new associates on salon procedures and customer interaction techniques.
- Stocked shelves with merchandise according to company guidelines.
- Resolved customer complaints quickly and effectively.
Education
Grand Blanc Community High School
Grand Blanc, MichiganNursing- CNA
Genesee Career Institute
09.2019 - 05.2020
Medical Career Foundations
Genesee Career Institute
09.2018 - 06.2019
Skills
- Customer Service
- Communication skills
- Clinical experience
- Compassionate patient care
- Friendly and welcoming attitude
- Conflict resolution
- HIPPA Confidentiality awareness
- Strong work ethic
References
References available upon request.
Timeline
Shift Lead
Crumbl Cookies
11.2025 - Current
Style Consultant
Target
10.2022 - 05.2025
Tanning Associate
Zoom Tan - Tanning Salon
06.2021 - 04.2023
Nursing- CNA
Genesee Career Institute
09.2019 - 05.2020
Medical Career Foundations
Genesee Career Institute
09.2018 - 06.2019
Grand Blanc Community High School