Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margaret Walzer

Pittsburgh,PA

Summary

Organized Patient Service Representative with 15 years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations.

Overview

41
41
years of professional experience

Work History

Patient Service Representative

UPMC
03.2008 - Current

check in patient, verify health insurance,collect copay .

check out patient and schedule new appointment.

call for authorization when needed.

reschedule appointments when needed.

and general office work.

Representative

OSI. Cleveland Clinic
10.2006 - 12.2007

taking billing calls , explain patient billing questions to patient . And also go over medical billing and codes.

Customer Service Associate

Mellon Financial
04.2000 - 07.2005

*work in pension Department . *Took pensions calls about their pensions.

*sent pension checks out Dailey.

also do general office duties.

Administrative Assistant

Boys Club Of Western Pa
04.1982 - 09.1986

* open and distributed incoming mail.

* Work on the applications for summer camp .

*

  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Education

High School Diploma -

Lawrenceville Catholic
Pittsburgh, PA
05.1981

Skills

  • Insurance Information Collection
  • System Updates
  • Payment Collection
  • Demographics Information
  • Medical Insurance
  • Reminder Calls
  • Patient Greeting
  • Patient Registration
  • Medical Billing
  • Appointment Scheduling

Timeline

Patient Service Representative

UPMC
03.2008 - Current

Representative

OSI. Cleveland Clinic
10.2006 - 12.2007

Customer Service Associate

Mellon Financial
04.2000 - 07.2005

Administrative Assistant

Boys Club Of Western Pa
04.1982 - 09.1986

High School Diploma -

Lawrenceville Catholic
Margaret Walzer