Summary
Overview
Work History
Education
Timeline
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Margaret Wright

Philadelphia,PA

Summary

Born and raised in Philadelphia in a section of the neighborhood called Fishtown. Both parents worked hard for everything they had. Married at a early age 3 wonderful children 2 grandchildren.

Overview

34
34
years of professional experience

Work History

Guest Service Concierge

Rivers Casino
09.2023 - Current

Answering guest inquiries, directing phone calls answering emails knowing how to properly talk to people. Making sure the customers are getting there win/loss statements and W2G in order for them to file there income tax.

EVS Attendant

Rivers Casino
12.2021 - 09.2023
  • Enhanced cleanliness standards by implementing thorough cleaning and sanitizing procedures for various surfaces and areas.

Bar Manager

Yesterday’s Tabern
03.1990 - 04.2019
  • Boosted customer satisfaction by implementing innovative bar management strategies.
  • Enhanced team productivity through effective scheduling and task delegation.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Increased revenue with creative marketing initiatives and promotional events.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.
  • Mentored and trained staff members to ensure exceptional customer service standards.

Education

High School Diploma - Business

St Michael’s Business School
New Philadelphia, PA
06.1978

Timeline

Guest Service Concierge

Rivers Casino
09.2023 - Current

EVS Attendant

Rivers Casino
12.2021 - 09.2023

Bar Manager

Yesterday’s Tabern
03.1990 - 04.2019

High School Diploma - Business

St Michael’s Business School
Margaret Wright