Elisa Dallam
New York,NY
Overview
5
5
years of professional experience
Work History
Sales Associate
LoveSac
New York, NY
08.2024 - Current
- Assisted customers and ensured exceptional service experience.
- Resolved customer complaints with professionalism and efficiency.
- Developed trusting relationships through personal connections with customers.
- Engaged customers in friendly, professional dialogue to determine needs.
Brand Ambassador
Shelf Love
New York, NY
07.2024 - 01.2025
- Provided customers with product information through demonstrations and handing out samples
- Established connections with store managers and employees at the stores I regularly attended
- Kept a clean and safe environment while giving customers samples.
Resident Assistant
Pratt Munson
Utica, NY
08.2021 - 05.2022
- Conducted regular room inspections to ensure compliance with housing policies.
- Facilitated monthly floor meetings to foster community, communicate policy updates, and discuss campus resources.
- Hosted two campus-wide events to create a stronger social environment for students.
- Responded to emergency situations within the residence hall and assisted residents with conflict resolution and management.
Nanny
Private Family Home
New York, NY
08.2020 - 12.2020
- Transported the two children to school and extracurricular activities when needed.
- Communicated with family regarding daily events and any concerns that may arise.
- Helped daily to set up computers for Zoom classes, and monitored to assure that the children were continuing in the classes throughout the day.
Education
Bachelor of Arts - Communication Design
Pratt Institute
Brooklyn, NY05-2024
Skills
- Customer service
- Team collaboration
- Product knowledge
- Sales techniques
- Conflict resolution
- Store opening and closing
Timeline
Sales Associate
LoveSac
08.2024 - Current
Brand Ambassador
Shelf Love
07.2024 - 01.2025
Resident Assistant
Pratt Munson
08.2021 - 05.2022
Nanny
Private Family Home
08.2020 - 12.2020
Bachelor of Arts - Communication Design
Pratt Institute