Margaret Zych
Hairstylist
Long Beach,CA
Summary
Diligent professional with proven aptitude for creating results that enhance customer satisfaction. Leveraged diverse range of communication and customer service to achieve consistently high-quality results. Demonstrated expertise customer service while maintaining strong focus on customer relationships.
Observant professional skilled at managing customer needs and recommending optimal choices. Highly coordinated and quick learner to desk operator with natural aptitude for multitasking and accurate money handling.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Hairstylist
Self-employeed
Costa Mesa, CA
10.2025 - Current
- Delivered personalized haircuts and styling services to diverse clientele.
- Consulted with clients to determine desired styles and hair care needs.
- Maintained cleanliness and organization of tools and workstations.
- Adapted to new techniques and trends in hairstyling through continuous learning.
- Developed strong rapport with clients, fostering repeat business and loyalty.
- Executed color treatments while ensuring client safety and satisfaction.
- Assisted in promoting services through social media platforms to attract new customers.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Utilized various hair products and tools to achieve optimal results for clients.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Distributed business cards outside of salon to generate new business.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Leveraged social media platforms to showcase work and attract broader clientele.
Hairstylist
Hair Theory
Long Beach, CA
12.2024 - 10.2025
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Implemented feedback system, leading to improved service quality and customer experience.
Hairstylist
Mandi & Co. Salon
Downey, CA
10.2020 - 08.2023
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Collaborated with salon team to organize promotional events, driving increased foot traffic.
- Used social media platforms to promote salon and services.
- Increased revenue through effective customer service and inventory management.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Leveraged social media platforms to showcase work and attract broader clientele.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Server
TGI Fridays
Long Beach, CA
10.2019 - 02.2022
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed table settings and maintained cleanliness to enhance dining experience.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Trained new servers on menu items, service standards, and operational procedures.
- Resolved guest complaints promptly, fostering positive relationships and enhancing loyalty.
Education
Associate of Science - Cosmetology
Aveda Institute Minneapolis
Minneapolis, MN12-2008
Skills
- Quick learner
- Detail-orientated
- Relationship building and management
- Advanced communication skills
- Highly motivated self-starter
- Strong leader
- Customer education
- Sales expertise
- Outstanding client retention
- Business management
- Marketing
- Retail sales strategies
Timeline
Hairstylist
Self-employeed
10.2025 - Current
Hairstylist
Hair Theory
12.2024 - 10.2025
Hairstylist
Mandi & Co. Salon
10.2020 - 08.2023
Server
TGI Fridays
10.2019 - 02.2022
Associate of Science - Cosmetology
Aveda Institute Minneapolis