Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Margarita Angel Ospina

Winter Springs,FL

Summary

Dynamic HR leader with extensive experience at ILLUMUS, specializing in benefits administration and employee relations. Successfully enhanced employee engagement through strategic HR policy development and streamlined recruitment processes, reducing benefits and improve company culture and employee morale. Proficient in HRIS management, fostering a positive workplace culture while ensuring compliance with regulations.

Overview

14
14
years of professional experience

Work History

Director of Human Resources

ILLUMUS
10.2023 - Current
  • Developed and implemented HR policies to enhance employee engagement and retention.
  • Streamlined recruitment processes, improving time-to-fill for key positions.
  • Collaborated with leadership to align HR strategies with organizational goals.
  • Facilitated training programs to support employee development and performance improvement.
  • Managed employee relations issues, fostering a positive workplace culture.
  • Oversaw benefits administration, ensuring compliance with regulations and enhancing offerings.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.

Human Resources Manager

ILLUMUS
03.2022 - 10.2023
  • Managed recruitment processes, including job postings and candidate screening.
  • Facilitated employee onboarding and orientation sessions for new hires.
  • Supported performance management initiatives by coordinating evaluations and feedback sessions.
  • Implemented training programs to enhance employee skills and compliance knowledge.
  • Utilized HRIS to maintain accurate employee records and generate reports.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.

Human Resources Generalist

ILLUMUS
07.2020 - 03.2022
  • Facilitated recruitment processes, including job postings, screening applicants, and coordinating interviews.
  • Assisted in onboarding new employees, ensuring compliance with company policies and procedures.
  • Administered employee benefits programs, addressing inquiries and resolving issues effectively.
  • Supported performance management initiatives through training sessions and employee feedback collection.
  • Coordinated employee training programs, enhancing skills development and promoting career growth.
  • Collaborated with management to develop and enforce workplace policies that promote a positive culture.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Facilitated criminal background check process for new hires.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.

Human Resources Specialist

ILLUMUS
02.2018 - 07.2020
  • Developed and implemented employee onboarding programs to enhance retention and engagement.
  • Facilitated training sessions on HR policies and compliance for new hires and existing staff.
  • Managed employee relations issues, ensuring effective communication and resolution of conflicts.
  • Streamlined recruitment processes, reducing time-to-hire through improved candidate sourcing strategies.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Assisted with writing job postings and job descriptions for boards.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Talent Acquisition Specialist

Castle Group USA
09.2015 - 02.2018
  • Developed and implemented recruitment strategies to attract high-quality candidates across various departments.
  • Collaborated with hiring managers to define job requirements and create detailed position descriptions.
  • Conducted comprehensive candidate assessments through interviews, skills evaluations, and reference checks.
  • Managed applicant tracking system to streamline recruitment processes and enhance candidate experience.
  • Analyzed recruitment metrics to identify trends and drive continuous improvement in hiring practices.
  • Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Collaborated with hiring managers to determine job requirements and understand departmental needs.
  • Conducted telephone and in-person interviews to assess candidate experience and qualifications.
  • Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
  • Provided regular updates on talent acquisition performance metrics to senior leadership, supporting data-driven decision-making and continuous improvement efforts.
  • Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
  • Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
  • Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.

Lead Recruiter

Level Resources
02.2012 - 09.2015
  • Led full-cycle recruitment process, sourcing candidates through diverse channels and leveraging ATS for efficiency.
  • Developed and implemented strategic recruitment plans aligned with organizational goals to attract top talent.
  • Collaborated with hiring managers to identify workforce needs and tailored job descriptions to enhance candidate fit.
  • Streamlined interview processes by establishing standardized evaluation criteria, improving candidate experience and selection accuracy.

Education

Bachelor of Science - Psychology

University of Central Florida
Orlando, FL
05-2014

Skills

  • Benefits administration
  • Compliance management
  • HR analytics
  • Records management
  • Employee relations
  • Payroll management
  • Labor relations
  • Proficient in HR technology
  • HR policy development
  • Employee morale building
  • Workers' compensation oversight
  • Occupational safety
  • HRIS management
  • Benefits programs

Languages

Spanish
Native or Bilingual

Timeline

Director of Human Resources

ILLUMUS
10.2023 - Current

Human Resources Manager

ILLUMUS
03.2022 - 10.2023

Human Resources Generalist

ILLUMUS
07.2020 - 03.2022

Human Resources Specialist

ILLUMUS
02.2018 - 07.2020

Talent Acquisition Specialist

Castle Group USA
09.2015 - 02.2018

Lead Recruiter

Level Resources
02.2012 - 09.2015

Bachelor of Science - Psychology

University of Central Florida

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