Margarita Falcon
Fort Worth,TX
Summary
Dynamic professional with experience in healthcare administration at Advantage Healthcare System. Proficient in ECW and Athena, I excel in enhancing patient satisfaction and streamlining operations. A strong communicator and trainer, I have successfully improved team efficiency and ensured accurate patient information management. Committed to delivering exceptional client services.
Overview
10
10
years of professional experience
Work History
Front Desk
Advantage Healthcare System
Fort Worth, TX
09.2024 - Current
- Phone Calls
- Checking and checking out.
- Scheduling appointments
- Assist patient with needs
- Collect patients payments
Office Administrator
Flow Therapy
Fort Worth, Texas
07.2022 - 10.2024
- Greet patients upon arrival
- Check in and check out
- Collect payments and verify insurance
- Verify patients information is entered correctly
- Process mail
- Make deposits at the bank
- Process inbound faxes
- Update patients chart
- Order inventory (supplies)
- Maintain clinic clean and ready.
Client Services Coordinator/Operation Manager
Aveanna/ Epic Health Services
Fort Worth, TX
01.2015 - 07.2022
- Verification of benefits
- Process Authorization
- Train new employees
- Translating
- Payroll
Education
High School Diploma -
St John Apostol
River OAKS, TXCosmetology
TINT Academy
Irving, TXSkills
- ECW
- Advanced MD
- TEAMS
- Athena
Languages
English
Professional
Spanish
Professional
Timeline
Front Desk
Advantage Healthcare System
09.2024 - Current
Office Administrator
Flow Therapy
07.2022 - 10.2024
Client Services Coordinator/Operation Manager
Aveanna/ Epic Health Services
01.2015 - 07.2022
High School Diploma -
St John Apostol
Cosmetology
TINT Academy