Samantha Rivera
QARR Specialist
Bronx
Summary
Dedicated professional with exceptional multitasking skills and unwavering dedication. Strong focus and ability to surpass challenges and achieve goals. Excels both independently and as a team player. Eager to reenter the workforce and provide for my family while serving as a positive role model for my children.
Overview
6
6
years of professional experience
4021
4021
years of post-secondary education
1
1
Certification
Work History
QARR Specialist/Front Desk Receptionist
Community Healthcare Network
04.2015 - 12.2018
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency
- Handled and processed confidential patient information
- Managed insurance records, patient charts using eClinicalWorks
- Followed all company policies and procedures to assure quality work.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Scheduled, coordinated and confirmed appointments and meetings.
- Enhanced security by monitoring visitor access and issuing badges according to company protocols.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Cashier/Stock
Family Pharmacy
02.2013 - 09.2014
- Assessed customer needs and responded to questions
- Cleaned and straightened work area
- Issued receipts for purchases and gifts
- Bagged merchandise by following standard procedures
- Organized register supplies
- Worked with customer service to resolve issues
- Unboxed new merchandise
- Operated cash register with proficiency
- Provided professional and courteous service at all times
Education
Associate of Applied Science - Medical Assisting
ASA College
New York, NY06-2012
High School Diploma -
Morris High School For Collaborative Studies
Bronx, NY06-2008
Skills
- ECW
- Medical Records
- Medical Office Experience
- Customer relations
- Quality assurance
- Team collaboration
- Time management
- Multitasking Abilities
- Adaptability and flexibility
Certification
Driver's License
Additional Information - Authorized To Work
Authorized to work in the US for any employer
Timeline
QARR Specialist/Front Desk Receptionist
Community Healthcare Network
04.2015 - 12.2018
Cashier/Stock
Family Pharmacy
02.2013 - 09.2014
Associate of Applied Science - Medical Assisting
ASA College
High School Diploma -
Morris High School For Collaborative Studies
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