Margarita Montes
West Covina,CA
Summary
Highly efficient professional offering many years of performance in fast-paced and challenging administrative environments. Resourceful team player focused on developing efficient processes using knowledge of HR administration, recruiting, and employee records management. Adaptable and strategic with strong software proficiency.
Overview
6
6
years of professional experience
Work History
Human Resources Assistant
Hope House for the Multiple Handicapped
El Monte, CA
02.2019 - Current
- Examined employee files to answer inquiries for assistance with personnel actions.
- Answered questions regarding salaries, benefits and other pertinent information.
- Prepared materials and reports for compliance audits.
- Enforced HR policies and advised employees on labor regulations and company procedures.
- Managed confidential employee information with discretion and integrity.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Prepared and set up new employee orientations.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Assisted with administering employee benefit programs and worker's compensation plans.
- Assisted with planning, organizing and coordinating company events.
- Conducted new hire orientations and onboarding processes for incoming employees.
- Organized company-wide events, including team buildings and annual parties.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Provided administrative support to the HR department, including document preparation and calendar management.
- Conducted orientation sessions for new employees.
- Compiled and prepared reports and documents pertaining to personnel activities.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
- Updated HR databases with employee changes in position, salary, and personal information.
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
- Conducted employment verification and background investigation to facilitate hiring process.
- Performed background checks on potential hires to ensure compliance with company standards.
- Organized and attended hiring events and participated in job fairs to network with potential candidates.
- Interviewed job applicants to obtain and verify information for screening and evaluation.
- Processed paperwork related to grievances, performance evaluations, classifications and employee leaves of absence.
- Reviewed resumes submitted by applicants for open positions.
- Facilitated new hire orientations and employee training sessions.
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
- Conducted candidate interviews to gain additional insight into professional background and skill set.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Managed recruitment processes, including posting job ads, screening applications, and coordinating interviews.
- Participated in job fairs and other recruitment events to source potential candidates.
- Supported recruitment with resume screening, interview scheduling and candidate job offers.
- Coordinated new employee onboarding with orientation scheduling and preparation.
- Initialized background checks for potential new hires.
- Provided guidance and support to management team on various HR matters such as compensation packages or employee handbook updates.
Receptionist
Hope House for the Multiple Handicapped
El Monte, CA
02.2019 - Current
- Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Verified visitors' identification cards before allowing access to the building.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Greeted visitors and provided them with assistance.
- Sorted incoming mail and directed to correct personnel each day.
- Greeted customers, answered general questions and directed to appropriate locations.
- Assisted with special projects assigned by management when required.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Caregiver
Hope House for the Multiple Handicapped
El Monte, CA
02.2019 - Current
- Maintained clean and well-organized environment for client happiness and safety.
- Monitored health and well-being of clients and reported significant health changes.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Improved patient outlook and daily living through compassionate care.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Laundered clothing and bedding to prevent infection.
- Coordinated transportation services for clients when necessary.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Supported bathing, dressing and personal care needs.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Assisted clients with maintaining good personal hygiene.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Provided emotional support to clients during difficult times.
- Accompanied clients to social events such as movies or plays.
- Recorded client status progress and challenges in logbooks and reports.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
High School Diploma -
James A. Garfield High Schoo
Los Angeles, CA06-1994
Skills
- HR policies
- Human resources administration
- Talent management
- Personnel records maintenance
- Personnel records management
- HR policies compliance
- Teaching
- Administrative skills
- Employee engagement
- Onboarding coordination
- New hire orientation
- Staff education and training
- Post-hire check-ins
- Office administration
- Human resources support
- Interviewing techniques
- Team player
- Recruitment
- Monitoring
- Recruitment management
- Background checks
- Staff hiring and recruitment
- Mail handling
- Maintaining files
- Employee onboarding
- Computer literacy
- Administrative assistance
- Training support
- Word processing
Timeline
Human Resources Assistant
Hope House for the Multiple Handicapped
02.2019 - Current
Receptionist
Hope House for the Multiple Handicapped
02.2019 - Current
Caregiver
Hope House for the Multiple Handicapped
02.2019 - Current
High School Diploma -
James A. Garfield High Schoo