Margarita Morales Figueroa
Copperas Cove,TX
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
1
1
year of professional experience
Work History
Closing Manager Energy Smoothie
Sodexo Food Service
04.2011 - 08.2011
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
- Utilized checklists to stay organized and ready when guests arrived and completed management duties before closing.
- Delivered value to customers by building reputation for quality products, friendly service and cleanliness.
Cashier Team Lead
Sodexo Food Service
05.2010 - 05.2010
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Quickly and accurately counted drawers at start and end of each shift.
- Restocked and organized merchandise in front lanes.
- Operated POS cash register and equipment to collect payments.
- Monitored areas for security issues and safety hazards.
- Maintained stock to meet expected customer demand.
Education
High School Diploma - General Studies
06.2005
- Honor Roll [Semester and Year]
Skills
- Coupon Redemption
- Providing Feedback
- Credits and Refunds
- Report Generation
- Food and Beverage Experience
- Customer Service
- Maintaining Clean Work Areas
- Effective Working Relationships
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Closing Manager Energy Smoothie - Sodexo Food Service
04.2011 - 08.2011
Cashier Team Lead - Sodexo Food Service
05.2010 - 05.2010
Tulsa Community College - High School Diploma, General Studies