Margie Faustino
Uncasville,CT
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
9
9
years of professional experience
Work History
Barista
Dunkin' Donuts
09.2022 - 10.2022
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Was task with and successfully closed the store alone.
Licensed Pharmacy Technician
Walmart
02.2021 - 03.2021
- Enhanced patient care by accurately filling prescriptions and verifying medication dosages.
- Reduced wait times for customers by efficiently processing insurance claims and managing pharmacy inventory.
- Ensured compliance with state and federal regulations by maintaining accurate records of controlled substances.
- Improved customer satisfaction by providing friendly and knowledgeable assistance in selecting over-the-counter medications.
- Assisted pharmacist by filling prescriptions for customers and directing patient questions regarding prescription and medication-specific issues to our lead pharmacist.
Licensed Pharmacy Technician
Walgreen's Pharmacy
03.2020 - 08.2020
- Enhanced patient care by accurately filling prescriptions and verifying medication dosages.
- Reduced wait times for customers by efficiently processing insurance claims and managing pharmacy inventory.
- Ensured compliance with state and federal regulations by maintaining accurate records of controlled substances.
- Improved customer satisfaction by providing friendly and knowledgeable assistance in selecting over-the-counter medications.
- Maintained a clean and organized workspace that promoted efficiency while prioritizing patient confidentiality requirements per HIPAA guidelines.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Store Associate
CVS Caremark
12.2013 - 01.2015
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Managed efficient cash register operations.
Education
High School Diploma -
Palmer Academy
Montville, CT06.2014
Skills
- Beverage Preparation
- Food Preparation
- Table Bussing
- Opening and Closing Duties
- Cash Register Operation
- Adaptive and Creative
- Sales Expertise
- Organizational skills
- Available Weekends
- Cleaning and Sanitizing
Timeline
Barista
Dunkin' Donuts
09.2022 - 10.2022
Licensed Pharmacy Technician
Walmart
02.2021 - 03.2021
Licensed Pharmacy Technician
Walgreen's Pharmacy
03.2020 - 08.2020
Store Associate
CVS Caremark
12.2013 - 01.2015
High School Diploma -
Palmer Academy