Margie Gierula

Basic front desk duties such as answering phones, scheduling appointments, patient registration. Insurance processing and maintenance of insurance aging. Treatment planning.

• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
• Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
• Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.