Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Marhoumou Kangara

Bridgeport,CT

Summary

Dynamic and results-driven professional with a strong work ethic, honed at Safari77, where I consistently achieved a 95% customer satisfaction rating. Skilled in conflict resolution and heavy lifting, I excel in fast-paced environments, ensuring exceptional service and operational efficiency. Proven ability to manage high-pressure situations while maintaining cleanliness standards.

Overview

6
6
years of professional experience

Work History

Server

Safari77
Bridgeport, CT
06.2024 - Current
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Provided exceptional customer service to guests, ensuring a positive dining experience.
  • Successfully handled peak dinner rushes, averaging [number] orders per hour".
  • Consistently achieved a customer satisfaction rating of 95% or higher, as indicated by customer feedback surveys.

Warehouse Stocker and Reciever

magazine la lumieur
Lome, Togo
02.2022 - 04.2023
  • Loaded and unloaded cargo from trucks, vans, pallets and other storage containers.
  • Assisted with physical inventories ensuring accuracy of stock counts.
  • Packaged items carefully prior to shipment in order to avoid damage during transit.
  • Provided assistance in loading and unloading merchandise from trailers into trucks when necessary.
  • Prepared shipping labels, invoices and packing slips for outgoing orders.
  • Maintained cleanliness of warehouse by sweeping, mopping and organizing products.

Stocking Associate

boutique jj5
Sokode, Togo
02.2019 - 03.2021
  • Unloaded delivery trucks and verified contents against invoices.
  • Inspected returned merchandise for damage prior to restocking shelves.
  • Restocked damaged goods onto shelves after repairs had been made.
  • Replenished supplies such as bags, boxes, and tissue paper, as needed throughout the day.
  • Checked expiration dates on perishable items to ensure freshness.
  • Organized backroom areas, ensuring all items were properly stored and labeled.

Education

High School Diploma -

Université De Lomé
Togo
02-2020

Skills

  • Customer service
  • Strong work ethic
  • Conflict resolution
  • Cleanliness standards
  • Heavy equipment operation
  • Picking and packing
  • Able to lift and carry 100 lbs
  • Self-motivated and disciplined
  • Loading and unloading
  • Heavy lifting

Languages

English
Professional
French
Professional

Accomplishments

I won a paint certificate for a drawing i made in Togo.

At one month, I was honored for being the most headworker in my warehouse.

I demonstrated quantifiable improvements in productivity, such as increased picking or packing rate in my warehouse

Timeline

Server

Safari77
06.2024 - Current

Warehouse Stocker and Reciever

magazine la lumieur
02.2022 - 04.2023

Stocking Associate

boutique jj5
02.2019 - 03.2021

High School Diploma -

Université De Lomé

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