Mari Valenzuela

Delivered exceptional customer service by crafting memorable dining experiences beyond order taking.

• Provided exceptional service to high volume of daily customers.
• Took orders from customers accurately and in a timely manner.
• Coordinated with team members to optimize service flow and enhance guest satisfaction.
• Engaged customers with personalized recommendations and insights on specials to drive sales.
• Assisted guests with wine selections and pairings during tastings.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Operated POS terminals to input orders, split bills, and calculate totals.
• Handled money transactions accurately while following company procedures for handling cash payments.

• Provided exceptional customer service in fast-paced dining environment.
• Managed order taking and delivery to enhance guest experience.
• Collaborated with kitchen staff to ensure timely food preparation.
• Assisted in training new servers on menu and service standards.
• Helped open new locations.
• Operated POS terminals to input orders, split bills, and calculate totals.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Greeted customers, answered questions, and recommended specials to increase profits.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
• Delivered food orders promptly and courteously.

• Provided exceptional customer service in fast-paced dining environment.
• Delivered food orders promptly and courteously.
• Managed order taking and delivery to enhance guest experience.
• Collaborated with kitchen staff to ensure timely food preparation.
• Assisted in training new servers on menu and service standards.
• Maintained cleanliness and organization of dining area throughout shifts.
• Handled cash transactions and processed payments accurately.

• Greeted and seated guests in a welcoming manner.
• Managed reservation system to ensure smooth guest flow.
• Greeted guests and gathered information to seat groups or place on waitlist.
• Provided exceptional customer service to enhance dining experiences.
• Handled customer inquiries and resolved concerns promptly.
• Managed order accuracy and timely delivery to guests.
• Collaborated with kitchen staff to ensure efficient meal preparation.
• Maintained cleanliness of lobby area, including wiping down tables and chairs.
• Handled incoming calls during peak hours to assist customers.