Maria Abellera
Staffing Coordinator
Westland,MI
Overview
22
22
years of professional experience
Work History
Staffing Coordinator
The Medical
Laurel Park, Livonia, MI
04.2021 - Current
- Prepares schedules and day-to-day tasks for staff for several locations
- Developing monthly schedules for staff for each assign buildings
- Monitors overtime and makes daily staffing adjustments according to census need.
- Rotational on- call requirement on weekends to ensure coverage of locations at all times
- Aid in recruitment process for new hires and their schedules
- Collaborate with payroll for shift schedules
- Submitting weekly and monthly reports to manager
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Advocated for staff members, helping to identify and resolve conflicts.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Intake Coordinator/ scheduler
American Advantage Home Care
Monroe, Dearborn, MI
12.2020 - Current
- Coordinates all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies
- Ensures compliance with all state, federal, and Joint Commission referral/ intake regulatory requirements
- Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy
- Establishes and maintains positive working relationships with current and potential referral sources
- Guarantee seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers.
- Builds and monitors community and customer perceptions of American Advantage Home Care, Inc
- Gathers, collates, and reports referral statistics including key customer referral trend.
- Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by American
Accountant / Intake Coordinator/ Scheduler
Advantage Home Care, Inc, Medco Home Health Care
Westland, MI
02.2017 - 12.2017
- Process admission and discharge records accurately, and in timely manner
- Communicates with Physicians and other healthcare professionals to clarify diagnoses or to obtain additional information.
- Checks eligibility insurance of patients through Medicare data access, Ability Network Inc And Axxess software
- Supervises and oversees financial records and data including invoices, claim cost and expenses.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.
- Evaluated and improved financial records to make important business decisions.
- Reviewed business operations and obligations to help organization function at acceptable level.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Prepared working papers, reports and supporting documentation for audit findings.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Scheduler
Embrace Home Health Physicians
Southfield, MI
03.2011 - 09.2013
- Analyzed and prepared all financial reports, including, but not limited to Medicare and Medical Advantage Provider reports
- Worked with Medicare and Medicare Advantage insurance providers to provide necessary accounting and audit information
- Oversight of billing and accounts receivables, and the accounting of cash receipts and disbursements.
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Increased customer service success rates by quickly resolving issues.
- Performed wide-ranging administrative, financial and service-related functions.
Professional Customer Service Representative
Boehringer Ingleheim Phils., Inc
Davao City
03.2004 - 08.2010
- Engaged in the marketing and promoting the company’s prescription medicines
- Involved in one-on-one meetings with physicians and pharmacists
- Promotes company prescription medicines for Physicians, pharmacist and patients
- Organized medical seminars and public forums
- Serviced existing clients and expanded territory by creating new accounts
- Analyzed market trends to materialize creative methods to generate greater sales
- Wrote sales reports and marketing plans and strategies.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Cost Accounting Assistant
Rizal Memorial Colleges
Davao City
12.2006 - 06.2010
- Prepared journal entries and general ledger
- Assisted in the preparation of monthly financial statements and written reports, year-end audit schedules
- Assisted in the preparation of performance reports and evaluation of cost asset management
- Prepared bank statement reports relative to deposits and withdrawals
- Performed other works that were assigned by the management, cost accountant and internal auditor.
01.2004 - 01.2009
- District of the Year Awardee
01.2007 - 01.2008
- Top Service / Sales Awardee / German Tripper 2009
Staff Clerk
Alag Accounting Firm
Davao City
10.2002 - 02.2004
- Performed general in-house accounting and auditing
- Responsible for reviewing and auditing the current accounting procedures
- Reported to Senior Accountant for updates
- Preparation of payroll and taxes.
Staff practicum
Philippine National Bank
Davao City
10.2001 - 12.2001
Education
Bachelor of Business Administration - Marketing
Staffing
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Ateneo de Davao University
Skills
Benefits and compensation
Organizational Development
Training development
Recruitment
Timeline
Staffing Coordinator
The Medical
04.2021 - Current
Intake Coordinator/ scheduler
American Advantage Home Care
12.2020 - Current
Accountant / Intake Coordinator/ Scheduler
Advantage Home Care, Inc, Medco Home Health Care
02.2017 - 12.2017
Scheduler
Embrace Home Health Physicians
03.2011 - 09.2013
01.2007 - 01.2008
Cost Accounting Assistant
Rizal Memorial Colleges
12.2006 - 06.2010
Professional Customer Service Representative
Boehringer Ingleheim Phils., Inc
03.2004 - 08.2010
01.2004 - 01.2009
Staff Clerk
Alag Accounting Firm
10.2002 - 02.2004
Staff practicum
Philippine National Bank
10.2001 - 12.2001
Bachelor of Business Administration - Marketing
Staffing
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Ateneo de Davao University