Maria Adams
The Villages,FL
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2027
2027
years of professional experience
1
1
Language
Work History
Cashier
Walmart Supercenter
The Villages, FL
02.2024 - Current
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Worked extended hours during holidays or peak seasons to provide additional support for increased customer traffic.
- Provided feedback to management on front-end operations, leading to several process improvements.
- Handled cash with high accuracy and took care to check bills for fraud.
Assistant Store Manager
Netto Supermarket
Germany
1992 - 1996
- Led daily store operations to ensure optimal customer service and satisfaction.
- Trained and mentored staff on product knowledge and sales techniques.
- Oversaw inventory management, including stock replenishment and organization.
- Implemented promotional strategies to enhance product visibility and sales performance.
- Coordinated staff schedules to maintain adequate coverage during peak hours.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Education
High School Diploma -
Hoch Schule
GermanySkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Money handling
- Patience and empathy
- Written and verbal communication
- Professionalism and courtesy
- Attention to detail
- Fraud prevention awareness
Accomplishments
Accomplishment, after 4 years sadness i made it possible to go do some activities to recover. all good
I am a very active person always try to stay busy if it is work or home
Languages
English
Full Professional
Interests
Food,i like my own kitchen best,the greens the darker the better for me
- Martial Arts
- Gym Workouts
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Outdoor Recreation
- Backpacking and Hiking
- Getting involved in local advocacy groups to promote positive change in the community
- Reading
- Enjoy hobbies that combine physical activity with outdoor exploration
- Swimming
- Growing herbs, vegetables, or fruits in home gardens
- Hiking
- Animal Care
- Interior Design
- I have a passion for photography and editing photos
- I enjoy cooking for friends and family gatherings
- Yoga
- Drawing and Painting
- Bread Making
- Running
- I participate in a variety of outdoor recreational activities
Timeline
Cashier
Walmart Supercenter
02.2024 - Current
Assistant Store Manager
Netto Supermarket
1992 - 1996
High School Diploma -
Hoch Schule