Maria Aguero
Fort Worth
Summary
Detail-oriented Title Clerk with strong communication and team collaboration skills. Proven track record in document review and training staff. Committed to enhancing operational efficiency through meticulous report preparation.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Title Clerk
GIVEMETHEVIN LLC
North Richland Hills
07.2018 - Current
- Reviewed documents for accuracy and completeness, ensuring compliance prior to submission.
- Trained new staff on title processing procedures and best practices.
- Maintained records of all transactions in a computer database.
- Prepared daily reports to track title activity and sales, supporting strategic decision-making.
- Provided notary services for legal documents
Administrative Assistant
Tradesmen International
Arlington
12.2017 - 07.2018
- Managed schedules and appointments for executives and team members effectively.
- Coordinated communication between project teams and management to enhance operational efficiency.
- Prepared and organized documentation for meetings and project reviews to ensure clarity and accessibility.
- Assisted in onboarding new employees by preparing training materials and orientations.
- Monitored office supplies inventory and ordered stock to prevent shortages and support daily operations.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
Account Specialist
Discount Motors
Arlington
04.2014 - 12.2017
- Delivered exceptional customer service by promptly responding to customer inquiries via phone and email, fostering loyalty.
- Resolved customer issues through proactive communication and follow-up, enhancing overall satisfaction.
- Built strong customer rapport to efficiently address issues while adhering to support processes and procedures.
- Collaborated with cross-functional teams to improve customer experience initiatives.
- Managed bankruptcy, insurance, and legal accounts with attention to detail.
Education
High School Diploma -
North Side HIgh School
Fort Worth, TX05-1995
Skills
- Title processing
- Document review
- Record maintenance
- Report preparation
- Notarization
- Time management
- Customer service
- Team collaboration
- Communication skills
Languages
Spanish
Professional
Certification
- Notary Public
Timeline
Lead Title Clerk
GIVEMETHEVIN LLC
07.2018 - Current
Administrative Assistant
Tradesmen International
12.2017 - 07.2018
Account Specialist
Discount Motors
04.2014 - 12.2017
High School Diploma -
North Side HIgh School