Maria Amaral
Chicago,IL
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
De La Torre Construction
Chicago, Illinois
05.2018 - 10.2024
- Managed multi-line telephone system, directing calls to appropriate departments.
- Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Responded to inquiries and room requests made online, by phone, and via email.
Cashier
Menards
Chicago, Illinois
09.2017 - 01.2018
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Issued receipts, refunds, credits or change due to customers.
- Learned roles of other departments to provide coverage and keep store operational.
Data Entry Clerk
Voters registration
Flagstaff, Arizona
07.2016 - 12.2016
- Assisted colleagues with resolving any issues related to data entry operations.
- Discussed project scope and objectives with supervisors to understand particular data needs and develop input guidelines maximizing database impact while excluding irrelevant data.
- Stored hard copies of data in organized files to optimize retrieval.
- Maintained database by entering new and updated customer and account information.
Food Preparation Worker
Chik-Fil-A
Flagstaff
01.2015 - 07.2016
- Observed food safety and sanitation protocols to reduce germ spread.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Ensured compliance with portion sizes, quality standards, and kitchen rules.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
- Conducted routine checks to ensure food items were stored properly.
- Packaged and labeled prepared foods for storage or sale.
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
Cook
Del Taco
Flagstaff, AZ
01.2014 - 04.2015
- Grilled and deep fried various foods from meats to potatoes.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Set up work stations prior to opening to minimize prep time.
Education
High School Diploma -
Summit High School
Flagstaff, AZ05-2015
Skills
- Multitasking and organization
- Customer service
- Fluent in English and Spanish
- Notary Public
Timeline
Front Desk Receptionist
De La Torre Construction
05.2018 - 10.2024
Cashier
Menards
09.2017 - 01.2018
Data Entry Clerk
Voters registration
07.2016 - 12.2016
Food Preparation Worker
Chik-Fil-A
01.2015 - 07.2016
Cook
Del Taco
01.2014 - 04.2015
High School Diploma -
Summit High School