Maria Amaro
North Little Rock,AR
Summary
Dynamic Subrogation Claims Representative at Gainwell Technologies with a proven track record in claims investigation and effective communication. Enhanced productivity through strategic collaboration with external partners and streamlined case management. Adept at problem-solving and adapting to diverse challenges, ensuring efficient outcomes in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Subrogation Claims Representative
Gainwell Technologies
Little Rock, AR
07.2023 - Current
- Expedited claim processing by maintaining organized files and diligently tracking ongoing cases.
- Developed strong relationships with external partners such as law enforcement agencies and other insurers for improved collaboration on joint efforts.
- Streamlined communication with claimants, insurance adjusters, and attorneys for more efficient case management.
- Assisted in the development of departmental goals and objectives aimed at increasing overall productivity and efficiency within the subrogation team.
Pharmacy Technician
Walmart
Conway
08.2017 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Kindergarten Teacher
North Little Rock School District
08.2021 - 03.2022
- Built positive relationships with students and families for safe, trusted learning support.
- Enhanced classroom management by establishing clear expectations, rules, and routines.
- Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
- Implemented differentiated instruction strategies to meet the diverse learning needs of all students.
Education
Bachelor - Elementary Education
University of Central Arkansas
Conway, AR12.2020
Skills
- Claims investigation
- Legal understanding
- Documentation proficiency
- Problem-solving
- Medical terminology
- Analytical thinking
- Multitasking Abilities
- Adaptability and flexibility
- Verbal and written communication
- Teamwork skills
- Claims adjustment
Languages
spanish
Native or Bilingual
Timeline
Subrogation Claims Representative
Gainwell Technologies
07.2023 - Current
Kindergarten Teacher
North Little Rock School District
08.2021 - 03.2022
Pharmacy Technician
Walmart
08.2017 - Current
Bachelor - Elementary Education
University of Central Arkansas