Maria Anderton
Roanoke,VA
Summary
Handles team needs with forward-thinking strategies and a strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
CVS
01.2020 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Documented daily production and materials usage in [Software] to track data.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Cultivated professional working relationships with peers and supervisors.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
Education
Bachelor of Science - Health Sciences
Liberty University
Lynchburg, VA06.2023
Associate of Science - Health Sciences
Virginia Western Community College
Roanoke, VA07.2021
Skills
- Business Administration
- Safety Awareness
- Business Development
- Training
Timeline
Shift Supervisor
CVS
01.2020 - Current
Bachelor of Science - Health Sciences
Liberty University
Associate of Science - Health Sciences
Virginia Western Community College