Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Ayala

Northridge,CA

Summary

Dedicated Restaurant Professional experienced in relationship-building and time management within fast-paced environments. Delivered exceptional service by accurately managing tables of all sizes and optimizing operations through effective guest engagement and balanced server loads. Committed to enhancing customer satisfaction and fostering long-term loyalty through collaborative and efficient task prioritization.

Overview

2026
2026
years of professional experience

Work History

Server

Sol Y Luna
Ventura, California
12.2023 - 12.2025
  • Served food and beverages to tables promptly and courteously.
  • Provided excellent customer service in a fast-paced dining environment.
  • Engaged with guests to consistently enhance dining experience and foster customer loyalty.
  • Greeted customers warmly upon arrival, answered questions, and recommended specials to boost sales.
  • Recommended desserts, appetizers, and specialty drinks to improve customer satisfaction and drive additional sales.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.

Waitstaff

Atria Senior Living
Encino, California
  • Delivered exceptional customer service to residents and families, fostering a welcoming dining atmosphere.
  • Served meals and beverages to residents in a timely manner.
  • Delivered food items to customers at their tables in a friendly, courteous manner.
  • Initiated engaging conversations with residents, enriching their dining experience and encouraging community interaction.
  • Cleared and cleaned tables after meals in the dining area. quickly and efficiently while maintaining a neat appearance of the dining area.
  • Assisted with meal preparation and presentation for dining services.
  • Maintained cleanliness and organization of dining areas.
  • Managed multiple tasks simultaneously while remaining organized under pressure.

General Manager

Pizza Man
Van Nuys, California
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Oversaw daily operations and staff management in fast-paced restaurant environment.
  • Implemented staff training programs to enhance customer service skills.
  • Coordinated inventory management and supply orders for efficient stock levels.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.

Education

Birmingham Community Charter High School
Lake Balboa , CA

Skills

  • Dining customer service
  • Customer service
  • Point of sale (POS) system operations
  • Cash handling
  • Liquor, wine, and food service
  • Sales strategies
  • Inventory control
  • Staff management
  • Multitasking and organization management
  • Team collaboration
  • Foreign language proficiency
  • Guest seating

Timeline

Server

Sol Y Luna
12.2023 - 12.2025

Waitstaff

Atria Senior Living

General Manager

Pizza Man

Birmingham Community Charter High School
Maria Ayala