Maria Barajas
Fort Worth,TX
Summary
Dynamic sales associate with extensive experience at Hollister Co., excelling in customer engagement and conflict resolution. Proven ability to enhance shopping experiences and drive sales through effective communication and teamwork. Skilled in cash handling and retail operations, consistently achieving sales goals while maintaining a positive store environment.
Overview
1
1
year of professional experience
Work History
Substitute Teacher
Everman ISD
Everman, TX
09.2025 - Current
- I get to choose what days I want to work and pick up any assignments I want.
Sales Associate
Hollister.Co
Fort Worth, Texas
05.2024 - Current
- Assisted customers with product selection and provided product information.
- Maintained store organization and ensured merchandise was displayed attractively.
- Operated cash register and processed customer transactions efficiently.
- Stocked shelves and replenished inventory as needed throughout the day.
- Collaborated with team members to meet daily sales goals and objectives.
- Handled customer inquiries and resolved issues in a positive manner.
- Established rapport with customers to enhance their shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Sales Associate
American Eagle Outfitters, Inc
Fort Worth, Texas
05.2025 - 09.2025
- Assisted customers with product selection and provided product information.
- Maintained store organization and ensured merchandise was displayed attractively.
- Operated cash register and processed customer transactions efficiently.
- Handled customer inquiries and resolved issues in a positive manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
Sales Associate
Journeys Shoes
Fort Worth, Texas
12.2024 - 03.2025
- Assisted customers with product selection and provided product information.
- Maintained store organization and ensured merchandise was displayed attractively.
- Operated cash register and processed customer transactions efficiently.
- Stocked shelves and replenished inventory as needed throughout the day.
- Collaborated with team members to meet daily sales goals and objectives.
- Handled customer inquiries and resolved issues in a positive manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
Education
High School Diploma -
Everman Joe C. Bean High School
Everman, TX05-2025
Skills
- Customer service
- Team collaboration
- Communication skills
- Time management
- Classroom management
- Conflict resolution
- Store opening and closing
- Written and oral communication skills
- Friendly and outgoing
- Retail store operations
- Problem resolution
- Cash handling
- Customer engagement
- Sales training
- Problem-solving
- Order processing
Languages
Spanish
Native/ Bilingual
Timeline
Substitute Teacher
Everman ISD
09.2025 - Current
Sales Associate
American Eagle Outfitters, Inc
05.2025 - 09.2025
Sales Associate
Journeys Shoes
12.2024 - 03.2025
Sales Associate
Hollister.Co
05.2024 - Current
High School Diploma -
Everman Joe C. Bean High School
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