Maria Boyington
Hampden,ME
Summary
My key strengths are my communication skills, organization and attention to detail, and my dedication to providing outstanding service to our agents. My over 20 years of experience provides me with the foundation and knowledge that will allow me to excel as a Liberty Mutual Quality Analyst I.
Overview
23
23
years of professional experience
Work History
Underwriting Support Specialist
LIBERTY MUTUAL INSURANCE COMPANY
10.2021 - Current
- Gathers, reviews, and ensures the accuracy of information to determine proper processing for moderate to complex accounts.
- Provides timely and professional customer service to brokers and agents and underwriters to answer questions, resolve problems, and facilitate overall servicing of the accounts and process business transactions.
- Acts as a mentor and coach to less experienced team members.
- Has knowledge of multiple business segments.
- Serves as point of contact for agency partners by phone and email.
Senior Underwriting Assistant
LIBERTY MUTUAL INSURANCE COMPANY
04.2002 - 10.2021
- Served as the main point of contact for my agents to answer questions, resolve problems, and facilitate overall servicing of the accounts and processing of transactions.
- Routinely communicated with team members, agents and other key business partners to research and gather necessary information to review, analyze and complete transactions.
- Analyzed and researched new business submissions as part of the deconstruction process to assist my underwriting partners in deciding to quote an account or decline it.
- Collaborated with team members by engaging in and/or leading daily huddles, generating suggestions to meet customer needs and support the work of the team.
- Actively went on agency visits with my UW partners and territory managers to discuss NB prospects, renewal strategies, appetite expansion, and products available
Production Assistant
Swett & Crawford of Maine Inc
11.2001 - 04.2002
- Issued policies, binders and endorsements and handled claim issues
- Verified information in inspection/loss control reports with the application and policy
- Invoiced and billed the policy, and handled and surplus lines tax that was applicable
Education
Associate of Science - Legal Technology
University College
Bangor, ME05.1998
Bachelor of Arts - History
University of Maine
Orono, ME05.1997
Skills
Research
Documentation Review
Policy Review
Quality Control
Timeline
Underwriting Support Specialist
LIBERTY MUTUAL INSURANCE COMPANY
10.2021 - Current
Senior Underwriting Assistant
LIBERTY MUTUAL INSURANCE COMPANY
04.2002 - 10.2021
Production Assistant
Swett & Crawford of Maine Inc
11.2001 - 04.2002
Associate of Science - Legal Technology
University College
Bachelor of Arts - History
University of Maine
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