MARIA CARDENAS
Whittier,CA
Summary
Expert retail sales professional offering 8 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers. Enthusiastic management professional with demonstrated success supervising staff and building teams. Skilled in solving complicated issues and making proactive operational changes.
Overview
2
2
years of professional experience
Work History
Cashier Manager
RONIN TERIYAKI
11.2022 - Current
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
Sales Cashier
ALUXES SHOES
05.2022 - 11.2022
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Reviewed new promotions and monitored price changes.
- Used POS system to enter orders, process payments and issue receipts.
Retail Sales Associate
Fashion Boomy
12.2021 - 04.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Bachelor of Accountancy -
Rio Hondo College
Whittier, CA07.2026
High School Diploma -
Whittier Adult School
Whittier, CA03.2023
INGENIERA CONTABILIDAD - Accounting
UNIVERSIDAD CATOLICA SANTIAGO DE GUAYAQUIL
ECUADOR04.2021
Skills
- Operations Leadership
- Retail Operations
- Schedule Maintenance
- Store Opening and Closing
- POS System Troubleshooting
- Attention to Detail
- Issue Resolution
- Consultative Sales
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Cashier Manager
RONIN TERIYAKI
11.2022 - Current
Sales Cashier
ALUXES SHOES
05.2022 - 11.2022
Retail Sales Associate
Fashion Boomy
12.2021 - 04.2022
Bachelor of Accountancy -
Rio Hondo College
High School Diploma -
Whittier Adult School
INGENIERA CONTABILIDAD - Accounting
UNIVERSIDAD CATOLICA SANTIAGO DE GUAYAQUIL
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