William Iverson
Tampa
Summary
Expert retail sales professional offering a year of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers.
Overview
4
4
years of professional experience
Work History
Cashier Manager
Mikes Liquor And Beer Barn
08.2022 - Current
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Built positive relationships with customers to increase repeat business.
Cashier
Smoothie King
08.2020 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Landscaper
GardenSmith
09.2019 - 10.2019
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Education
Sports Management
University of Florida
Gainesville, FL05.2025
High School Diploma -
Berkeley Preparatory School
Tampa, FL05.2021
Skills
- Schedule Maintenance
- Store Opening and Closing
- Issue Resolution
- Operations Leadership
- Time Management
- Attention to Detail
- Retail Operations
- Mentoring and Coaching
- Punctual and Reliable
- Team Leadership
- Equipment Maintenance
- Customer Service
- Safety Procedures
- Organizational Skills
- Goal Setting
- Adaptability
- Delegation Skills
- Problem Solving
- Regulatory Compliance
- Interpersonal Skills
- Decision Making
- Product Knowledge
- Task Prioritization
- Professionalism
- Brand Management
- Business Administration
- Schedule Management
- Business Development
- Decision-Making
Timeline
Cashier Manager
Mikes Liquor And Beer Barn
08.2022 - Current
Cashier
Smoothie King
08.2020 - 12.2020
Landscaper
GardenSmith
09.2019 - 10.2019
Sports Management
University of Florida
High School Diploma -
Berkeley Preparatory School
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