Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Maria Carvalho-Santos

Pompano Beach,Florida

Summary

Motivated student seeking opportunity to gain hands-on experience and apply training. Connects well with others, builds relationships and handles tasks with minimal oversight. Great multitasker and time manager excited to learn from professionals.

Overview

1
1
year of professional experience

Work History

Server

Farmers Table
Boca Raton, FL
10.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

Education

Associate of Arts - Cognitive Psychology

Palm Beach State College
Boca Raton, FL
03.2024

Skills

  • Menu Memorization and Presentation
  • Specials Promotion and Upselling
  • Special Requests and Substitutions
  • Cool Under Pressure
  • Food and Beverage Service
  • Daily Specials Memorization
  • Age Verification
  • Hospitality Management

Languages

Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

Server

Farmers Table
10.2021 - Current

Associate of Arts - Cognitive Psychology

Palm Beach State College

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Maria Carvalho-Santos