Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Maria Castillo

Mesa,AZ

Summary

Dedicated Sales Associate with strong skills in customer service, teamwork, and problem-solving. Proven ability to handle high-stress situations while ensuring accurate transactions and enhancing customer satisfaction.

Experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.

Overview

5
5
years of professional experience

Work History

Sales Associate

Nordstrom Rack
Tempe, AZ
06.2021 - Current
  • Assisted customers in selecting merchandise to enhance shopping experience.
  • Maintained knowledge of current promotions and sales to provide accurate information.
  • Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
  • Processed transactions efficiently, ensuring accuracy in cash handling and inventory management.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma -

Westwood High School
Mesa, AZ

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Verbal/written communication
  • Fluent Spanish
  • Fluent Portuguese

Timeline

Sales Associate

Nordstrom Rack
06.2021 - Current

High School Diploma -

Westwood High School
Maria Castillo